Careers with Aetna International

Careers with
Aetna International

Come grow with us

Want a career that makes a difference? Then Aetna International is for you. Our international presence supports more than 600,000 members worldwide from offices throughout the United States, Europe, Asia and the Middle East. If you are interested in working for a company where you can make a difference, Aetna International has a career opportunity for you.

Aetna International is growing and has many exciting opportunities for qualified individuals in our international offices. The work we do in our offices around the world requires talented individuals committed to helping our business grow. Our work environment is fun, challenging, innovative and entrepreneurial. We recognize the impact and importance of diversity, and are committed to professional development to ensure ours and your future success.


Senior Audit Consultant (2 Positions) - Croydon, United Kingdom

Job title: Senior Audit Consultant (2 Positions)       
Location: Croydon, United Kingdom 

Key Job Responsibilities:

  • Effectively perform and document audit activities in accordance with professional standards and Aetna’s audit methodology.
  • Execute testing and create work paper documentation.
  • Understand procedures, results and business impacts; and document and express such understanding in both written and verbal form.
  • Contribute to overall Internal Audit Department team norms to promote a positive environment and improve team effectiveness.
  • Maintain a current development plan reflecting a commitment to self-development as evidenced by positive performance reviews.

Supervised Responsibilities:

  • Perform detail testing as defined by the test program to define, analyze and validate information.
  • Create clear and accurate documentation and workflows of business processes and testing results and exceptions.

Ideal Candidate Profile: 
We are looking for talented individuals to help us carry out our mission to develop and execute a risk-based audit plan using an approach that requires communication and collaboration with our customers.  We also seek the following:

  • Demonstrates a commitment to integrity, the Aetna code of conduct and respect for diversity.
  • Meets administrative reporting requirements and supports department initiatives.
  • Encourages teamwork and a positive environment to improve team effectiveness.
  • May perform SOX responsibilities such as participating in the execution of complex tasks for assigned audit and compliance objectives.
  • Able to work independently.

Skill or Experience Requirements:

  • Proven experience  in audit or related business experience (preferably within Health Insurance or related fields).
  • Minimum Bachelor’s Degree in Accounting, Finance or Information Technology preferred. 
  • Professional designations (i.e., CPA, CIA, CISA, Chartered Accountant)/advanced degrees – or measured progress in achieving, desirable.
  • Demonstrates critical thinking and analytical ability.
  • Demonstrated communication and collaboration skills.
  • A desire to learn and grow your career.
  • Highly beneficial to have knowledge of local legislation for APAC in particular China and Singapore and Middle East in particular Dubai and Qatar.
  • Beneficial to have fluency in Mandarin, and or Arabic. Must be fluent in English both verbally and written.
  • Ability to travel overnight internationally 50 -75% on average required.  


The highest level of education desired for candidates in this position is a Bachelor's degree or equivalent experience

Required Skills:

  • Finance/Delivering Profit and Performance at the Foundation Level
  • Leadership/Creating Accountability at the Foundation Level
  • General Business/Communicating for Impact at the Advanced Level

Desired Skills:

  • Leadership/Driving a Culture of Compliance at the Mastery Level
  • Leadership/Engaging and Developing People at the Foundation Level
  • General Business/Maximizing Work Practices at the Foundation Level 

To apply please send your CV with a covering email to:

Updated 9 May 2014

Communications Director - Croydon, United Kingdom

Job title: Communications Director        
Location: Croydon, United Kingdom 


  • Develop communication strategies using best practices, innovative ideas and audience insight.
  • Integrate strategies, and connect the dots between messages, timing and activities being carried out by other communication professionals.
  • Execute communication plans.
  • Identify and resolve communication needs for complex technical, operational or organizational problems.
  • Sets priorities for or with project teams, including developing and delivering communication plans and supporting necessary work.
  • Align separate communication efforts with overall Aetna communications messages and goals.
  • Measure progress and results, adjust as needed to achieve necessary outcome.
  • Ensure that all communications are error-free, accurate, appropriately approved and consistent with Aetna’s core values.
  • Understand and support the Aetna brand.
  • Understand how communications solutions will support Aetna’s ability to succeed.
  • Proactively and consistently make connections to the larger enterprise context.
  • Commitment to measuring effectiveness, actively reviewing results and willingly making adjustments to improve effectiveness. 


  • Experience developing and executing successful communication programs for international  regulated business organizations.
  • Experience in writing and editing all kinds of communication on short notice and as part of long-term initiatives.
  • Experienced in working cross borders and able to adapt approach to ensure success across a culturally diverse business.
  • Ability to network and influence to gain support for international communications to ensure strategic and operational initiatives are met.
  • Ability to pursue opportunities to increase audience awareness and understanding of the core message(s).
  • Ability to build relationships, integrates strategies,and connects the dots between messages, timing and activities being carried out by other communication professionals.
  • Bachelor’s degree in Communications, Public Relations, Journalism, Marketing, English or a related field.
  • Executive presence and ability to collaborate with and influence key decision makers.
  • Exceptional writing and editing skills; strong presentation skills, familiarity with video producing and editing.
  • Strong project management skills, proven track record for executing multi-faceted programs.
  • Strong understanding of current online and global environment.
  • Effective team player with proven ability to work with senior executives.
  • Ability to handle high level confidential matters with discretion and professionalism.
  • Able to work with and manage relationships with external vendors. Commitment to quality, while being able to prioritize and excel in a fast paced environment.

To apply please send your CV with a covering email to:

Updated 31 May 2014

Asia Pacific

Executive Assistant - Shanghai, China

Job title: Executive Assistant         
Location: Shanghai, China  


  • Supports the Vice President to deliver the strategic leadership and vision of the board, management, structure and organization of the Group and its businesses.

  • Determines priorities, recording tasks, assignments and monitors timeliness so that things are done in good time.

  • Complex diary management including and not limited to international travel, global video and telephone calls across multiple locations.

  • Acts as “Gate-keeper” to the Vice President, filtering correspondence, tasks, and deals with or refer matters as appropriate.

  • Drafts correspondence for the Vice President’s sign off as appropriate attended by the Managing Director are prepared in a timely manner and to a consistent standard and quality.

  • Represents the Vice President at meetings as required and provides cover for the Vice President’s office during his absence.

  • Is responsible for coordination of meeting agendas and minutes and is accountable for follow-up on issues identified in meetings.

  • Manages the submissions of expenses for the Vice President and the Country Manager.

  • Communicates and / or coordinates manager’s instructions and requests with various individuals and/ or departments.

  • Participates and / or leads special projects.

  • Requests appropriate access for systems, etc. when needed through appropriate eService channels.

  • Exhibits behaviors outlined in Aetna International competencies.  


  • Proven personal assistant and administrative experience.

  • Previous experience of office management.

  • Proven track record in effective communication and managing change.

  • Proven track record in organizing and maintaining accurate office record systems.

  • Excellent presentation skills.

  • Fluent in English and Mandarin.    

To apply please send your CV with a covering email to:

Updated 11 July 2014

Sales Director - Beijing, China

Job title: Sales Director        
Location: Beijing, China  


  • Supports the Region Head of Sales in the achievement of the revenue goals for the assigned regional territory.

  • Assists in the cultivation and development of producer and consultant contacts in the assigned territory.

  • Cooperates with in-house brokers of large SOE companies and other local brokers to sale group business.

  • Cooperates with broker companies with large quantity of agents to sale group business to high-end customers and specific targeted audience.

  • Partners with account management to create a renewal strategy that identifies profitable growth and cross-sell opportunities within existing customers.

  • Takes leadership role in setting strategy and collaborating targeted prospects.

  • Leads, trains, coaches the team members of State Owned Enterprises (SOE), broker channel Sales and Account Management team when required and implement the diversify channel strategy of the company.

  • Follows up potential business opportunities by launching any marketing activities and to sell both insurance and HMS to client directly.

  • Takes responsibility to always actively treat customers fairly (TCF) and support / drive any TCF initiative.

  • Monitors industry information and competitive environment of the marketplace to position Aetna’s strength accordingly.

  • Articulates the Aetna Global Value Proposition.  


  • At least 8 years insurance industry or customer service experience.

  • 4 years experience with account sales and/ or client management.

  • Fluent in written & spoken English.

  • Excellent presentation skills.

  • Knowledge of the PRC & international medical insurance market and core competitive set.

  • Bachelor degree or equivalent experience.

  • Licensure as required by local authority.   

To apply please send your CV with a covering email to:

Updated 17 January 2014

Sales Support Consultant - Jakarta, Indonesia

Job title: Sales Support Consultant          
Location: Jakarta, Indonesia  


  • Acts as single point of contact for RFP and sales questionnaires. Develop region-appropriate responses including engagement with subject matter exoerts.  Develop and maintain database of RFP responses language. 

  • Serves as liaison for non-standard product requests (between product, UW, PSS). 

  • Acts as Broker Administrator for the Region: new broker agency applications; generation of broker agreement; annual recertification; and liaising with the sales team to ensure all commission overrides follow policies and procedures. 

  • Provides support to Sales Directors for preparing rating model submissions includes manipulation of census and queries to product/legal/underwriting. Track incoming/out-going content and manage to deadlines.  Assists with other sales-related paperwork as needed. 

  • Develops strong relationships with internal business partners. 

  • Analyzes competition and competitive position.  Generates competitive information to sales staff on local market developments and prospects. 

  • Assists in development of customer sales strategies. 

  • Executes customer prospecting campaigns and monitors websites for posting of relevant RFPs.

  • Administers broker incentive programs. 

  • Ensures that all data is maintained in an up-to-date and accurate manner in  Evaluates and proposes ways to use the tool more effectively.  Generates reporting and analysis from the tool.   


    • Insurance industry, customer service, or marketing experience preferred. 

    • College degree or equivalent experience

    To apply please send your CV with a covering email to:

    Updated 27 June 2014

If you cannot find a suitable opportunity and would like to submit your resume for review, please send an email with with a cover letter and the country of interest to

Last updated: 11 July 2014