Member login

Member login

Login/Register for the secure member website
(for existing members)

Our online tools provide you with tips for planning ahead for your health, and allow you access to the information you need from wherever you are in the world.

Login/Register to:

  • view and manage claims
  • find a hospital or health care facility
  • learn about health terms
  • and much more

Members on European, Asia Pacific, Middle East, Africa, Latin American and Caribbean based plans, start here:

Members on China-based plans, start here:

Members on US-based plans and WorldTraveler plans, start here:

Members with individual/family plans (not sponsored by an employer), start here:

Enrolling for benefits (for new members)

Are you:

  • new to Aetna International?
  • eligible for one of our plans (shown below)?
  • interested in enrolling for benefits?

Before enrolling, please contact your plan's Benefits Administrator to:

  • determine if your plan sponsor has elected to use our member enrollment utility for eligibility reporting; and, if so,   
  • obtain your benefit option(s) and enrollment package.

Once you have all the above information, then begin the enrollment process.

Members requesting to join, on European, Asia Pacific, Middle East, Africa, Latin American, and Caribbean based plans, start here:

Members requesting to join, on US-based plans, start here:

Members requesting to join, on China-based plans, start here:

Customer care

International Service Center
(Available 24-hours) 

Direct or collect:
+1-813-775-0190

Need local assistance?
View our detailed contact information.