Helpful resources for members

Helpful resources
for members

North America

 Important Country Regulations and Policy Information 

Claim forms: 

Arabic   .pdf |  .doc 
Chinese   .pdf |  .doc
English   .pdf |  .doc
French  .pdf |  .doc
German  .pdf |  .doc
Italian   .pdf |  .doc
Japanese   .pdf |  .doc
Spanish   .pdf |  .doc
Portuguese  .pdf |  .doc

Mobile Healthcare Plan (MHP)

 MHP Classic and Exclusive Policy Wording
 MHP Classic and Exclusive Schedule of Benefits
 MHP Basic and Value Policy Wording 
 MHP Basic and Value Schedule of Benefits 

Latin America

 Important Country Regulations and Policy Information 

Latin America & Caribbean Plan

English version
 LACP Claim Form 

Spanish version
 LACP Claim Form

Portuguese version
 LACP Claim Form 


For more information on any of the plans for this region, please contact us at LatAmCaribbeanSales@aetna.com 

Europe

 Important Country Regulations and Policy Information 

International Healthcare Plan — Individuals and Families

 IHP Policy Summary Europe

 IHP Benefit Schedule Comparison Europe 

 IHP Individual Application Form Europe 

 IHP Continuous Transfer Form Europe 

 International Healthcare Plan Claim Form 

Please contact us to make an inquiry about any of our products.
If you are an existing policy holder, please login to your secure member area to find all your policy documentation and forms.

South East Asia

 Important Country Regulations and Policy Information 

International Healthcare Plans for Singapore

 Why Aetna International 
 Aetna Global Benefits (Asia) Ltd. Complaint Procedure — Singapore 
 Your Guide to Health Insurance in Singapore 
 Policy Owner Protection Scheme — Singapore 

International Healthcare Plan (IHP) Singapore - Individuals

 IHP Individual Product Brochure 
 IHP Individual Member Handbook 
 IHP Individual Application Form 
 IHP Individual Claim Form — Singapore  

International Healthcare Plans for Indonesia 

 Why Aetna International 

International Healthcare Plan (IHP) Indonesia — Individuals 

 IHP Individual Product Brochure 
 IHP Individual Member Handbook 
 IHP Individual Application Form 
 IHP Individual Claim Form — Indonesia 

 Asia Care Plan for Southeast Asia 

 Asia Care Policy Wording  
 Asia Care Schedule of Operations   
 Asia Care Claim Form 

Please contact us to make an enquiry about any of our products.
If you are an existing policy holder, please login to your secure member area to find all your policy documentation and forms.

Links

Customer care

International Service Center
(Available 24-hours) 

Direct or collect:
+1-813-775-0190

Need local assistance?
View our detailed contact information.