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Stay Connected

Mobile tools for mobile people

We help to make it easier to take care of life on the go through our easy-to-use mobile applications.  They include:

  • International Mobile Assistant

    This app offers the most important features of the secure member website at your fingertips. You can use it to:

    • Look for a doctor
    • Make an appointment
    • Submit and track claims
    • Access your member account
    • Confirm the specifics of your policy
    • Find and download important forms

    Users with iOS devices can view a quick demonstration to learn how to get the most out of this app.

  • Provider directories

    Download our location-specific provider directories when you're in Wi-Fi range. When you're working in a remote location and don’t have Internet access, you can use them offline at any time ― and then once you're back in range, the information will automatically be updated.

    With each provider directory app, you can:

    • Search for a doctor, hospital or specialist by city, country or specialization
    • Access provider details, including location complete with map and driving directions
    • Schedule provider appointments and set up reminders
    • Get helpful tips on what to do before and the day of your appointment
    • Add providers to your favorites list for quicker access
  • Get started today.

    1. Search "Aetna International" in the iTunes or Google Play store to download our free apps.
    2. Log in to the app using the same user name and password you use for your secure member website.
    3. If you haven’t yet registered for your secure member website, it only takes a minute; just go to the home page and click on "Member" under the "Secure Log-in" heading on the right-hand side and follow the instructions.
  • Expat community resources

    Discover valuable online tips and essential information for expats through the following sites (not affiliated with Aetna International):

International Mobile Assistant

International Mobile Assistant 

Download our essential mobile apps today by searching "Aetna International" in the iTunes or Google Play store.

Get it on Google Play Download on the App Store

Provider Directories

United States International Mobile Assistant

Latin America International Mobile Assistant
US Expats Latin America

Europe International Mobile Assistant

Middle East International Mobile Assistant
Europe Middle East

South East Asia International Mobile Assistant

Shanghai International Mobile Assistant
South East