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Why Aetna

At Aetna, we make it our business to understand your business as well as the needs of your clients and globally-mobile employees. With more than 150 years of experience — 30 years internationally — and an on-the-ground global presence, we’re uniquely positioned to help you and your clients navigate through the ever-changing landscape of international business.

Our value proposition combines our global expertise, strong local presence, and demonstrated experience and diversity to bring a full spectrum of health benefits solutions to groups and individuals worldwide.

Our differentiators = your advantages:

  • Comprehensive international benefits offerings for individuals and groups of all sizes — gives you the ability to offer a full suite of solutions.

  • Regulatory and compliance capabilities — provides you and your clients with health insurance solutions to meet the needs of local regulatory and compliance requirements around the world.

  • Locally embedded in the global marketplace which allows us to meet our customers’ needs with confidence.

  • Next-generation service philosophy featuring dedicated account management teams, interconnected systems and processes, and on-the-ground local knowledge and resources —  gives you and your clients a seamless end-to-end solution, minimizing paperwork and easing the administrative burden of benefits management.

  • Commitment to promoting access to quality care with over 61,000 health care professionals located worldwide through our direct-settlement arrangements and strategic partnerships. This is in addition to our Aetna U.S. network of more than 912,000 health care professionals. This eases the up-front financial burden on the member, leading to customer satisfaction.

International Service Center (Available 24-hour)

  • Direct or collect
    +1 813 775 0190
    US Toll free:
    +1 800 231 7729
  • Write to us
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