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Contacts for doctors & hospitals

Caribbean (excluding Cayman Islands), Central America, North America, South America
AmericasServices@aetna.com 

Europe and Africa
AGBProviderServicesEurope@aetna.com

Hong Kong, Asia, Australia and Oceania (Hong Kong office) 
MedicalTeamAsiaPac@aetna.com 

China (Shanghai office)
MedicalTeamChina@goodhealthchina.cn

Middle East (including India)
AGBProviderServicesMiddleEast@aetna.com