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When a missionary needs to seek care from a provider (physician or facility)

The Church of Jesus Christ of Latter-day Saints (the Church) has contracted with Aetna International to provide access to providers who are willing to accept payment directly from Aetna or its partners.  

To submit a request to place a guarantee of payment with a provider, fill out the form below.




Find health care during your mission

We're pleased to offer you valuable resources for finding health care no matter where you are in the world. Here you will find a directory of all the direct-settlement providers Aetna International has contracted. 

 Provider Directory-France 

 Provider Directory-Switzerland


Contact Aetna International 24 hours a day, 7 days a week

The Aetna International Member Service Center is available 24 hours a day, 7 days a week and 365 days a year.  We can assist you with:

  • Locating quality health care around the world
  • Answering questions regarding Claims, benefit levels and coverage
  • Processing Claims in virtually any language
  • Coordinating reimbursement, offering options in over 180 currencies and payments through electronic reimbursement directly to bank accounts


Health Information

Information is power. Access to the right information is critical to help you keep yourself well. Check out our library for information that can help you manage and improve your health.


  Communicating with your doctor
  Comparison of Chikungunya & Dengue for Health Professionals
  Controlling Mosquitos
  Ease the stress in your life
  Fitness Tips
  Food and beverage safety
  Flu and pneumonia shots
  Healthy eating tips
  Home safety tips
  Knee Problems | Español
  Mosquito Prevention
  Prevent Dengue on a mission trip
  Skin care tips 
  Weight reduction tips 

Chronic Conditions

  Asthma health tips
  Cholesterol health tips
  Diabetes intro / care | Español
  Diabetes checklist
  Diabetes foot care
  Diabetes health tips
  Diabetes oral health tips
  Hypertension health tips




Malaria Prevention

  Factsheet: EnglishEspañol | FrenchHaitian CreoleHindiPortuguese

  Additional CDC malaria resources

Customer care

To dial toll-free from an international location please use the AT&T access codes listed here:
AT&T International Dialing Guide 

Young Missionary:

To Coordinate Cashless Visits, Call Aetna: 

 Direct or collect: