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Help shape our business: 2018 client survey underway

July 2018:

Every year, we get in touch with our clients to ask for their feedback on the service and support we offer our customers and their employees. We do this because although we have won multiple awards for our innovative products and customer support, we never want to rest on our laurels. We’re committed to continually improving our offerings — working to meet the needs of our customers and earn our clients’ trust and respect, year after year.

In early July, we invited our customers to take part in this year’s 5- to 10-minute online survey. This gives them the opportunity to share their thoughts on our performance and the things that are most important to them. By completing the survey and sharing their feedback, participants could be eligible to win a $200 Amazon.com gift card. (One winner will be selected at random from the survey respondents at the end of the contest period with no purchase necessary. The survey email sent directly to our customers includes the full disclaimer.) The survey closes on 31stJuly.

Since we received results from the 2017 client survey, we have made several improvements to our offerings. These include building a new member onboarding experience and a new personal touch care and communication model to provide stronger medical oversight of clinical cases.

If you missed the survey email or would like to request a link to the survey, please contact your account manager.

About Aetna International

At Aetna International, we provide health and wellness benefits and services to globally mobile individuals, expats and local nationals around the world. Our health care benefits include medical, dental, vision and emergency medical assistance, along with preventative and condition management care programs. For employers looking for health and wellness benefits for international employees, our sales consultants are on hand to provide product information and quotes.

For individuals looking for health care insurance plans, our expert consultants can provide guidance. Contact our sales team or request a call back here.

Aetna® is a trademark of Aetna Inc. and is protected throughout the world by trademark registrations and treaties.

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You have been redirected to an Aetna International site. InterGlobal is now part of Aetna, one of the largest and most innovative providers of international medical insurance. We have combined our businesses to create one market-leading health care benefits company. This means we can better serve people who depend on Aetna International and InterGlobal to meet their health and wellness needs.

UltraCare policies in Thailand are insured by Safety Insurance plc and reinsured by Aetna Insurance Company Limited, part of Aetna International. You can access our plans by following the links below:

Please read the terms and conditions of the Aetna International website, which may differ from the terms and conditions of www.interglobal.com/thailand.

You may not be able to access certain secure sites and member pages on the Aetna International website unless you have previously registered for them or hold applicable policies.

To continue, please close this message or navigate using the links above.

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You have been redirected to an Aetna International site. InterGlobal is now part of Aetna, one of the largest and most innovative providers of international medical insurance. We have combined our businesses to create one market-leading health care benefits company. This means we can better serve people who depend on Aetna International and InterGlobal to meet their health and wellness needs.

UltraCare policies in Vietnam are insured by Baoviet Insurance Corporation Limited, and reinsured by Aetna Insurance Company Limited, part of Aetna International. You can access our plans by following the links below:

Please read the terms and conditions of the Aetna International website, which may differ from the terms and conditions of www.interglobal.com/vietnam.

You may not be able to access certain secure sites and member pages on the Aetna International website unless you have previously registered for them or hold applicable policies.

To continue, please close this message or navigate using the links above.

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