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Aetna hosts first Health Matters Forum in Europe

In April, we held the first ever Aetna International Health Matters Forum — an event dedicated to training and development for our broker partners on topics including compliance and pricing, and to demonstrating the organisation’s approach to personalised member care, health outcomes and the levels of support available.

Held at the world-leading private hospital and charity, The London Clinic, the event provided the perfect opportunity for select broker partners to see first-hand the cancer treatment care received by Aetna International members at the independent private hospital.

People mingling at Aetna International's Health Matters Forum at The London Clinic People mingling at Aetna International's Health Matters Forum at The London Clinic

The dedication of The London Clinic team shone through as oncologists and physiotherapists talked about the way they treat the ‘whole person’. During the event, cancer nurse specialist, Mandy Hatcher, talked through the touching series of bespoke ‘Moving on after Cancer’ workshops she runs to help people readjust to life after treatment.

Guests were given a ‘behind the scenes’ taste in more ways than one, with beautifully prepared food and a range of fresh juices served by Paul O’Brien, executive head chef at The London Clinic. Paul took the time to explain the important role of visually appealing, as well as nutritious and delicious, food to the holistic care of those undergoing cancer treatment. 

We were also able demystify some key industry topics for brokers and were very lucky to be joined by Adam Jamieson and Geraldine Quirk from BCLP Law. They shared their insight on national and international compliance and regulations, while Adam Stretton, Underwriting Manager, Aetna International answered some frequently asked queries about the intricacies of international private medical insurance pricing. Medical director, Mitesh Patel, was also on hand to explain the medical evacuation service and support available for our members in the event of an emergency by sharing a case study of a holidaying member recently attacked by a hippo in a remote location in Zimbabwe.

Woman smiling and laughing at Aetna International's Health Matters Forum Woman smiling and laughing at Aetna International's Health Matters Forum

At Aetna, partnership is at the heart of everything we do and this was a great example of how it works in practice. A huge thank you to all involved, particularly Nick Da Costa and his team at The London Clinic for working so hard to welcome us all. 

If you weren’t able to make it this time but would like to know more about the topics covered, our commitment to helping people on their path to better health or future events, please get in touch and we’d be happy bring you up to speed.

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