Skip to main content

Cutting costs through greater medical billing efficiency in the UK

A primary goal for us is to contain the business costs of health care, curb premium inflation and pass those cost savings on to our valued customers and members.

We’ll have one more way to do that starting shortly, when we begin working with Healthcode, a leading provider of IT services for the private healthcare sector focussing on industry solutions and the UK’s official digital clearinghouse for private medical bills.  Healthcode’s online bill submission and validation system makes the billing process easier for UK health care providers, while driving operational efficiencies that benefit our members.

Healthcode screens every invoice according to Aetna’s own criteria, including ones from specialists and treatment sites, for all diagnoses, consultations and procedures. Any queries or inconsistencies will result in the bill being automatically returned to the provider so that the query can be cleared up and the invoice resubmitted, when appropriate. This should lower overall claims volume by flagging superfluous or incorrect claims. That means we’ll receive clean, legitimate claims that can be processed faster and more efficiently — leading to quicker eligibility confirmations and reimbursements for our members.

Our Network Management team will continue to negotiate costs and business arrangements with providers. Determining eligibility and pre-authorisation requests for medical appropriateness will continue to be handled by our internal teams.

As we implement this arrangement, we’ll be looking at the potential to replicate it for key territories around the world. The more efficiencies we can drive, the easier it will be for providers to work with us — and the more our customers and members will benefit.

For more information, please contact your regional sales or account manager.

Aetna® is a trademark of Aetna Inc. and is protected throughout the world by trademark registrations and treaties.

We use cookies to give you the best possible online experience. See our cookie policy for more information on how we use cookies and how you can manage them. If you continue to use this website, you are consenting to our policy and for your web browser to receive cookies from our website.

You are now leaving the Aetna International website

Links to various non-Aetna sites are provided for your convenience only. Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites.

Continue

You have been redirected to an Aetna International site. InterGlobal is now part of Aetna, one of the largest and most innovative providers of international medical insurance. We have combined our businesses to create one market-leading health care benefits company. This means we can better serve people who depend on Aetna International and InterGlobal to meet their health and wellness needs.

Please read the terms and conditions of the Aetna International website, which may differ from the terms and conditions of www.interglobalpmi.com.

You may not be able to access certain secure sites and member pages on the Aetna International website unless you have previously registered for them or hold applicable policies.

To continue, please close this message or navigate using the links above.

Close

You have been redirected to an Aetna International site. InterGlobal is now part of Aetna, one of the largest and most innovative providers of international medical insurance. We have combined our businesses to create one market-leading health care benefits company. This means we can better serve people who depend on Aetna International and InterGlobal to meet their health and wellness needs.

UltraCare policies in Thailand are insured by Safety Insurance plc and reinsured by Aetna Insurance Company Limited, part of Aetna International. You can access our plans by following the links below:

Please read the terms and conditions of the Aetna International website, which may differ from the terms and conditions of www.interglobal.com/thailand.

You may not be able to access certain secure sites and member pages on the Aetna International website unless you have previously registered for them or hold applicable policies.

To continue, please close this message or navigate using the links above.

Close

You have been redirected to an Aetna International site. InterGlobal is now part of Aetna, one of the largest and most innovative providers of international medical insurance. We have combined our businesses to create one market-leading health care benefits company. This means we can better serve people who depend on Aetna International and InterGlobal to meet their health and wellness needs.

UltraCare policies in Vietnam are insured by Baoviet Insurance Corporation Limited, and reinsured by Aetna Insurance Company Limited, part of Aetna International. You can access our plans by following the links below:

Please read the terms and conditions of the Aetna International website, which may differ from the terms and conditions of www.interglobal.com/vietnam.

You may not be able to access certain secure sites and member pages on the Aetna International website unless you have previously registered for them or hold applicable policies.

To continue, please close this message or navigate using the links above.

Close