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iConnectYou: Employee Assistance Programme on the go

June 2018:

We are excited to announce the new employee assistance app iConnectYou is now available to download in seven countries for our members who have employee assistance programme (EAP) access as part of their benefits.

The app supports the organisation's existing EAP by providing members with secure, confidential access to clinical counselors, coaches and work-life experts. They will have the ability to connect to a professional by phone, instant message, text (SMS) or video chat to discuss any issues or concerns that are worrying them.

iConnectYou provides support to members by offering a confidential service where they can discuss their concerns with an independent health professional where ever and whenever they need support. These can range from small work-related issues, to larger more personal concerns.

The new app has several great benefits including 24-hour service, accessible via a range of communications options, including instant messaging and phone calls. The app is available for iOS and Android devices as well as providing several self-help resources and wellness articles.

To get started:

iConnectYou is currently available in the below countries. Members can download the app by searching for "iConnectYou" in the Apple App or Google Play store. They will then need to enter the relevant passcode to complete their registration:

  • Canada: AetnaCan
  • Cayman: AetnaCay
  • China: AetnaChi
  • Dubai: AetnaDub
  • Hong Kong: AetnaHK
  • Singapore: AetnaSng
  • United Kingdom: AetnaUK

The promise of healthy….anytime, anywhere

Aetna International's preferred EAP partner offers guidance and support to members, aligning with the organisation's vision to empower people to live healthier lives through wellness and case management. We take a well-rounded approach to health care, offering services such as iConnectYou to help our members feel confident and reassured when it comes to their health. 

For our broker partners and clients who would like more information about iConnectYou, please contact your Sales or Account Manager.

If you're looking to find the right international health care solutions for your clients or employees, contact Aetna International today to find out how we can help. Get contact information for Aetna International offices on every continent, including email, telephone, fax and postal addresses here

Aetna® is a trademark of Aetna Inc. and is protected throughout the world by trademark registrations and treaties.

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You have been redirected to an Aetna International site. InterGlobal is now part of Aetna, one of the largest and most innovative providers of international medical insurance. We have combined our businesses to create one market-leading health care benefits company. This means we can better serve people who depend on Aetna International and InterGlobal to meet their health and wellness needs.

UltraCare policies in Vietnam are insured by Baoviet Insurance Corporation Limited, and reinsured by Aetna Insurance Company Limited, part of Aetna International. You can access our plans by following the links below:

Please read the terms and conditions of the Aetna International website, which may differ from the terms and conditions of www.interglobal.com/vietnam.

You may not be able to access certain secure sites and member pages on the Aetna International website unless you have previously registered for them or hold applicable policies.

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