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Improving the online experience for our partners and clients

July 2018: 

We’re set to launch a new online enrolment service tool later in 2018. The service — available in the employer portal on AetnaInternational.com — will make it faster and easier for our broker partners and clients to manage their health care enrolment tasks.

The efficient online enrolment toll will help our broker partners and clients enrol new employees onto their group health care plan in a single transaction — whether it’s one employee or many. This will ensure that the following administrative tasks can be done in a matter of moments:

  • Making mid-term adjustments
  • Adding or removing family members
  • Checking the status of applications

The new tool has been designed to make life a little bit easier and has some time-saving, convenient new features including:

  • The ability to save work and finish it later with a built-in progress bar to let users know exactly where they left off
  • Supporting data requirements for regional regulations
  • Providing near real-time activation for applications without an underwriting referral (four hours or less)
  • The ability to function seamlessly on all smart devices
  • Built-in search and reporting functionality will allow plan sponsors and brokers to:

◦   Search for existing members and applications by individual member, policy number or company name
◦   Run reports on any search performed
◦   Download a full census of membership and transaction status reports

We will share a series of communications and resources with our partners and clients soon. These will include:

  • FAQs to help answer any questions
  • A training guide with step-by-step instructions for additional support on how to make the most of the easy-to-use tool
  • An overview presentation and information for external promotion

For broker partners or Aetna clients looking for more information, please contact your Sales or Account Manager.

About Aetna International

Aetna International is a leading health and wellness benefit provider for globally mobile individuals, expats and local nationals. Contact details for group plan enquiries can be found here, while sales consultant contact details for individual and family enquiries are located here

Aetna® is a trademark of Aetna Inc. and is protected throughout the world by trademark registrations and treaties.

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You have been redirected to an Aetna International site. InterGlobal is now part of Aetna, one of the largest and most innovative providers of international medical insurance. We have combined our businesses to create one market-leading health care benefits company. This means we can better serve people who depend on Aetna International and InterGlobal to meet their health and wellness needs.

UltraCare policies in Thailand are insured by Safety Insurance plc and reinsured by Aetna Insurance Company Limited, part of Aetna International. You can access our plans by following the links below:

Please read the terms and conditions of the Aetna International website, which may differ from the terms and conditions of www.interglobal.com/thailand.

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You have been redirected to an Aetna International site. InterGlobal is now part of Aetna, one of the largest and most innovative providers of international medical insurance. We have combined our businesses to create one market-leading health care benefits company. This means we can better serve people who depend on Aetna International and InterGlobal to meet their health and wellness needs.

UltraCare policies in Vietnam are insured by Baoviet Insurance Corporation Limited, and reinsured by Aetna Insurance Company Limited, part of Aetna International. You can access our plans by following the links below:

Please read the terms and conditions of the Aetna International website, which may differ from the terms and conditions of www.interglobal.com/vietnam.

You may not be able to access certain secure sites and member pages on the Aetna International website unless you have previously registered for them or hold applicable policies.

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