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Members in Kenya benefit from new community-based care management practice

Aetna International’s Africa-based partner, Executive Health Solutions (EHS) opened a care management office at Aga Khan University Hospital (AKUH) in Nairobi, Kenya, recently. The new service, manned by clinically-trained staff, assists members with seamless hospital admission and discharge planning by providing claims and preauthorisation support. The satellite office should prove to be a major value addition for EHS’s members, largely based in Kenya.

“At EHS, we recognise the value of every member and are guided by the fundamental principle of establishing a long-term relationship by enforcing our commitment in providing superior, affordable and creative healthcare insurance solutions,” said Sheetal Dave, General Manager of EHS.

Aga Khan University Hospital’s CEO Shawn Bolouki attended the office inauguration, saying, “…you have a quality health insurance provider partnering with a quality institution. My hope is, because of our collaboration we can create a synergy that at the end of the day benefits the public and the patient.”

About Aga Khan University Hospital

Patients benefit from the hospital’s unique team-based approach to care, which enables them to benefit from the diverse expertise of the entire AKUH team of medical professionals. As the teaching hospital in Kenya for Aga Khan University’s Medical College and School of Nursing and Midwifery, the facility practices an evidence-based approach to medicine, driven by the cutting-edge research conducted by experienced faculty members. AKUH’s approach to care is guided by its core principles of Quality, Access, Impact and Relevance.

For more information, please visit the AKUH website.

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