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Frequently asked questions about COVID-19

Globally, the number of confirmed cases of COVID-19 continues to rise daily, as do the number of related deaths and recoveries.

The majority of countries, territories and regions around the world have reported cases. For a complete list and an up-to-date picture of the global statistics, please click here.

The health, safety and well-being of Aetna International customers and members is paramount. We are therefore taking action to ensure our members have seamless access to health care during the COVID-19 outbreak. We have created this FAQ to give you some general information to help you increase your awareness of the infection.

The content below is not intended to be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

Protecting yourself

Guidance for Aetna International members

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