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Register for Aetna Security Assistance - powered by WorldAware

Register for Aetna Security Assistance today

Your security safety net from Aetna Security Assistance

Aetna Security Assistance in partnership with crisis response management experts at WorldAware, provides you access to the security advice and assistance you need to stay safe – such as global security alerts, security briefings and more.

Aetna Security Assistance provides round the clock advice and the support of 400 specialists worldwide who aim to reduce the risk of things going wrong whilst overseas, and to be at hand for security related concerns and incidents like:

  • You need the low-down on what to do and where to go after an earthquake
  • You’ve been assaulted, your passport and personal belongings have been stolen and you need assistance in dealing with the authorities
  • You’re moving to a new city and want to know the safe and dangerous parts of town
  • You’re relocating to a part of the world you have never visited and want advice on the culture and customs of the country

Expert safety advice and assistance that’s just a phone call away

A team of multilingual representatives, political risk analysts and crisis support specialists are available 24/7 to provide safety advice and assistance.

Country intelligence and security advice on countries and cities around the world

WorldAware provides extensive global coverage with comprehensive intelligence on over 220 countries and territories, and over 500 cities, worldwide.

Personalised travel reports and safety briefings

Have your specific question or concern addressed directly by an analyst. Submit a request for bespoke location-based analysis and information in relation to a developing or existing situation, delivered in either a written or verbal format.

Email and text alerts for up-to-the-minute information on civil unrest, natural disasters and travel disruptions

WorldAware email or text alerts enable you to make well-informed decisions and include detailed coverage of notable and significant incidents that could impact security or movement and provide forewarning of events or developments that could have disruptive or dangerous implications in the near future.

A daily summary of worldwide security news

The Daily Intelligence Brief provides information about global noteworthy, risk-related events and developments. It is published Monday through Friday and offers you in-depth coverage of current issues across the globe.

Register for Aetna Security Assistance now

Phone +44 (0)203 291 2424 or visit the Aetna Security Assistance website to register today

Aetna® is a trademark of Aetna Inc. and is protected throughout the world by trademark registrations and treaties.

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You have been redirected to an Aetna International site. InterGlobal is now part of Aetna, one of the largest and most innovative providers of international medical insurance. We have combined our businesses to create one market-leading health care benefits company. This means we can better serve people who depend on Aetna International and InterGlobal to meet their health and wellness needs.

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You have been redirected to an Aetna International site. InterGlobal is now part of Aetna, one of the largest and most innovative providers of international medical insurance. We have combined our businesses to create one market-leading health care benefits company. This means we can better serve people who depend on Aetna International and InterGlobal to meet their health and wellness needs.

UltraCare policies in Thailand are insured by Safety Insurance plc and reinsured by Aetna Insurance Company Limited, part of Aetna International. You can access our plans by following the links below:

Please read the terms and conditions of the Aetna International website, which may differ from the terms and conditions of www.interglobal.com/thailand.

You may not be able to access certain secure sites and member pages on the Aetna International website unless you have previously registered for them or hold applicable policies.

To continue, please close this message or navigate using the links above.

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You have been redirected to an Aetna International site. InterGlobal is now part of Aetna, one of the largest and most innovative providers of international medical insurance. We have combined our businesses to create one market-leading health care benefits company. This means we can better serve people who depend on Aetna International and InterGlobal to meet their health and wellness needs.

UltraCare policies in Vietnam are insured by Baoviet Insurance Corporation Limited, and reinsured by Aetna Insurance Company Limited, part of Aetna International. You can access our plans by following the links below:

Please read the terms and conditions of the Aetna International website, which may differ from the terms and conditions of www.interglobal.com/vietnam.

You may not be able to access certain secure sites and member pages on the Aetna International website unless you have previously registered for them or hold applicable policies.

To continue, please close this message or navigate using the links above.

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Current office hours
For everyone’s safety during the COVID-19 pandemic, our office is currently closed to in-person, walk-in traffic.


To contact our local staff, call 671-472-3862 or email GovGuamServices@aetna.com from 8AM—5PM (Monday—Thursday), 9AM—5PM (Friday).

If you missed Open Enrollment, please contact your HR representative immediately.