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The smarter way to see a doctor

With vHealth, you can talk to an experienced doctor in the comfort of your own home, get medication delivered to your door and manage your health directly from your phone.

No queues. No traffic. No cost.

Download vHealth today


Free telephone or video consultations

Medical diagnoses and treatment plans
at a time that suits you

Prescriptions sent directly to your phone

Medical certificate and referral letters
sent directly to your phone

Scans, photographs and medical reports
easily uploaded ahead of your call

Health and wellbeing tips
to keep you fit and healthy

Appointments available
9am - 6pm Monday to Friday

Young Korean boy on bike with doting mother


Getting started is easy

Download the vHealth app

Enter your Aetna
insurance contract
and membership number

Follow the on-screen
instructions to check
your eligibility and
activate your account.

Professional, friendly and fully-focused on you


30-minute appointments, in Thai or English, by telephone or video call.


Highly qualified doctors, specially trained in telemedicine.


Consultations that fit into any working day.


Treatments, tests, prescriptions, referrals, second opinions and wellbeing advice.


All your medical information stored safely in one place.


For you and your family, while at home or on holiday.



vHealth is available with the following products


•  Ultra Care plan
•  Platinum plan
•  Personal care plan
•  Beyond Personal Care plan
•  Opal plan
•  Pearl plan


•  Employee, we care
•  Employee Plus

Any Questions?

Alternatively, email us at

Call the vhealth team today on 1800 777 121 (toll free) or 02 677 0900.

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