www.aetnainternational.com
Healthy AEssentials Healthcare Plan For flydubai
In partnership with Insure Direct Brokers
Welcome to the Aetna International’s Healthy AEssentials Plan for flydubai. This page will provide key information relating to the plan and the updated benefits you will now enjoy.
Aetna International has 160 years of experience, including more than 50 years in the global marketplace. This gives us a unique and powerful insight into the needs of our customers and members around the world. As one of the largest and most prominent international health benefits providers, we support more than 650,000 international benefits members.
Your insurance documents provide comprehensive information about the range of benefits provided under the flydubai healthcare plan. They also act as a useful guide to what you should do in the event that you will need medical treatment.
Aetna International secure member portal
Log on to our secure member portal to:
- access policy documents and certificate of insurance;
- view and manage claims;
- find a hospital or health care facility;
- learn about health terms or use translation databases for medications and medical terms;
- wellness checkpoint;
- customize useful tools including a currency converter and world clock, and much more!
International Health Advisory Team (IHAT)
At the heart of our first-class service is the International Health Advisory Team (IHAT) - your contact for accessing a higher standard of care anytime, anywhere, including:
- Pre-trip planning, locating providers, medication, coordinating routine and urgent medical care, and more.
- Worldwide coordination of routine and urgent medical care during your assignment.
- Assistance with locating providers and disease management specialists.
- Coordination and supervision of medical evacuations and other emergency assistance.
Contact us for benefit clarification or pre-approval:
Should you be unable to find an answer to any question that you might have about your cover from this web site or your policy documents, then please use the contact information below to get in touch.
: +971 4 438 7600
: 
For employees based in UAE (excluding Abu Dhabi)
Member Handbook Claim Form Benefit Schedule Group A (Cat1) - 2015 Benefit Schedule Group B (Cat2) - 2015 Benefit Schedule Group A (Cat1) - 2014 Benefit Schedule Group B (Cat2) - 2014
For employees based in Abu Dhabi
Member Handbook - 2014 Claim Form Benefit Schedule - 2014
For employees based outside of UAE
Member Handbook - 2013 Claim Form Benefit Schedule - 2015 Benefit Schedule (Lebanon) - 2015 Benefit Schedule - 2014
Network List - International & Regional Network List - Regional MEA Dental Direct Billing List
24-hour Member Services
: +971 4 438 7600
Quick Tools
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