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BYU China Teachers Program

 

 

How the program works

The Aetna program works differently in various countries. Please refer to the attached document and read in its entirety to understand what should be done before a missionary accesses care.

 

To coordinate cashless visits/have a Guarantee of Payment (GOP) letter placed 24/7/365, contact the AILOA Team

 

Email (preferred)

 

AILOA@aetna.com

 

Call

 

Toll-free to U.S.:
+1 877 248 3608

 

Collect/direct:
+1 813 775 0381

Whether requesting via email (preferred) or phone, be prepared to provide the information detailed on the last page of the How the Program Works document.

Find health care during your service

 

We're pleased to offer you valuable resources for finding health care no matter where you are in the world. Here you will find a directory of all the direct-settlement providers Aetna International has contracted.


Download the most recent provider directory here:

 

China Network Providers

 

Customer care
 

To dial toll-free from an international location please use the AT&T access codes listed here: 

 

Senior Missionary