We use cookies to give you the best possible online experience. See our cookie policy for more information on how we use cookies and how you can manage them. If you continue to use this website, you are consenting to our policy and for your web browser to receive cookies from our website.
Legal notices
Ethics, the law and modern slavery notices
Brexit and what it may mean for your Aetna policy
As we plan for the UK’s exit from the European Union (EU), we want to keep you up-to-date on the most current information and how it may impact your Aetna policy.
European Insurance Distribution Directive (IDD)
IDD is a new European directive which aims to improve customer protection, competition and provide consistent standards across Europe for the distribution of insurance
General Data Protection Regulation (GDPR)
At Aetna, we take our legal obligations very seriously and we are very proud to be able to say that integrity is at the centre of everything that we do. We are working hard to ensure that that our customers, partners and members are properly protected, and that we are fully compliant with the new General Data Protection Regulation (GDPR).
Privacy notices
We are committed to protecting the privacy of your information. Read the detailed privacy policies for our health plans.
UK and Europe based plans (English)
US based plans (English)
US based plans (Spanish)
International plans (English)
International plans (French)
International plans (Singapore)
Aetna International Candidate Data Privacy Policy
US based plans – Cayman Islands & Bermuda (English)
UAE plans
Using this website
Read about our website terms and conditions and how we use cookies.
Online payment terms and conditions
It's easy to pay premiums online. Find out how our secure online payment system works.
Gender Pay Gap: Aetna’s commitment to diversity, inclusion and equality
We are very fortunate to have such a diverse workforce at Aetna, which allows us to offer many different strengths, skills and perspectives. In this report we are pleased to be able to recognise this and highlight our commitment to equality.
Board Diversity Policy for Aetna Insurance Company Limited
We are keenly aware of the value of diversity, and how an inclusive environment strengthens our business and creates opportunity for us in the marketplace.
Our commitment to ethics and the law
Our Code of Conduct and compliance policies guide our actions every day. Our businesses must comply with all laws, regulations and rules in the United States and other countries where we do business.
Anti-Bribery Policy and Code of Ethics
Anti-Money Laundering Policy
Aetna Code of Conduct and Conflicts of Interest Policy
Modern Slavery Statement
Aetna International will not tolerate modern day slavery and human trafficking whether in its own business or in those organisations that it deals with.
Aetna International will not knowingly support or deal with any business involved in slavery or trafficking. Aetna International’s UK companies, Aetna Insurance Company Limited and Aetna Global Benefits (UK) Limited, are required by UK law to produce a statement setting out the steps they have taken to ensure there is no modern slavery in their own business and their supply chains.
UK Modern Slavery Act Statement
UK Modern Slavery Act Statement
UK Modern Slavery Act Statement
UK Modern Slavery Act Statement
Canadian Branch LIMAT Ratio Public Disclosure
Notice for Canadian Policy Holders: Public disclosure of the Life Insurance Adequacy Margin Test (LIMAT) for the Canadian Branch of Aetna Life Insurance Company.
2023 LIMAT Ratios public disclosure document
2022 LIMAT Ratios public disclosure document
2021 LIMAT Ratios public disclosure document
2020 LIMAT Ratios public disclosure document
2019 LIMAT Ratios public disclosure document
Aetna UK Tax Strategy Disclosure
Aetna is required under the UK Finance Act 2016 to publish a document disclosing its strategy for tax compliance and tax risk management. The Aetna UK Tax Strategy disclosure document has been approved by the Board of Directors of Aetna Insurance Company Limited, Aetna Global Benefits UK Limited and Aetna Global Benefits Europe Limited. The Disclosure will be reviewed annually with all significant amendments approved by the respective Board of Directors.
Solvency and Financial Condition Report
Aetna International’s UK insurance company, Aetna Insurance Company Limited (AICL), is required under UK and EU law to publish solo and group Solvency & Financial Condition Reports on an annual basis with information relating to AICL and its Solvency 2 Group's business & performance, system of governance, risk profile and solvency position.
AICL 2016 Solvency & Financial Condition Report
AICL 2017 Solvency & Financial Condition Report
Solvency 2 Group 2016 Solvency & Financial Condition Report
Solvency 2 Group 2017 Solvency & Financial Condition Report
Solvency 2 Group 2018 Solvency & Financial Condition Report
AICL 2018 Solvency & Financial Condition Report
AHICE 2019 Solvency & Financial Condition Report
AICL 2019 Solvency & Financial Condition Report
Solvency 2 Group 2020 Solvency & Financial Condition Report
AHICE 2020 Solvency & Financial Condition Report
AICL 2020 Solvency & Financial Condition Report
AHICE 2021 Solvency & Financial Condition Report
AICL 2021 Solvency & Financial Condition Report
AICL 2022 Solvency & Financial Condition Report
AHICE 2022 Solvency & Financial Condition Report
AHICE 2023 Solvency & Financial Condition Report