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Legal Notices

Terms, conditions and policies for our website and services

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About Aetna International

Aetna International Inc. is the parent of a group of entities in various locations worldwide.

Learn about our companies around the world

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Using this website

Read about our website terms and conditions and how we use cookies.

Website Terms and Conditions

Cookie Policy

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Privacy notices

We are committed to protecting the privacy of your information. Read the detailed privacy policies for our health plans.

UK and Europe based plans (English)

US based plans (English)
International plans (English)
International plans (French)
International plans (Singapore)
Aetna International Candidate Data Privacy Policy

Payments and procedures

Online payment terms and conditions

It's easy to pay premiums online. Find out how our secure online payment system works.

Complaints procedure

We strive for excellent service at all times. If any issues arise, let us know and we'll work to resolve them as soon as possible.

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Our commitment to ethics and the law

Our Code of Conduct and compliance policies guide our actions every day. Our businesses must comply with all laws, regulations and rules in the United States and other countries where we do business.

Anti-Bribery Policy and Code of Ethics

Anti-Money Laundering Policy
Aetna Code of Conduct and Conflicts of Interest Policy

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Notice for Singapore policy owners

Singapore law protects owners of certain insurance policies in case of default by an insurer.

Singapore Policy Owner's Protection Scheme
 

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You are now leaving the Aetna International website

Links to various non-Aetna sites are provided for your convenience only. Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites.

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You have been redirected to an Aetna International site. InterGlobal is now part of Aetna, one of the largest and most innovative providers of international medical insurance. We have combined our businesses to create one market-leading health care benefits company. This means we can better serve people who depend on Aetna International and InterGlobal to meet their health and wellness needs.

Please read the terms and conditions of the Aetna International website, which may differ from the terms and conditions of www.interglobalpmi.com.

You may not be able to access certain secure sites and member pages on the Aetna International website unless you have previously registered for them or hold applicable policies.

To continue, please close this message or navigate using the links above.

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You have been redirected to an Aetna International site. InterGlobal is now part of Aetna, one of the largest and most innovative providers of international medical insurance. We have combined our businesses to create one market-leading health care benefits company. This means we can better serve people who depend on Aetna International and InterGlobal to meet their health and wellness needs.

UltraCare policies in Thailand are insured by Safety Insurance plc and reinsured by Aetna Insurance Company Limited, part of Aetna International. You can access our plans by following the links below:

Please read the terms and conditions of the Aetna International website, which may differ from the terms and conditions of www.interglobal.com/thailand.

You may not be able to access certain secure sites and member pages on the Aetna International website unless you have previously registered for them or hold applicable policies.

To continue, please close this message or navigate using the links above.

Close

You have been redirected to an Aetna International site. InterGlobal is now part of Aetna, one of the largest and most innovative providers of international medical insurance. We have combined our businesses to create one market-leading health care benefits company. This means we can better serve people who depend on Aetna International and InterGlobal to meet their health and wellness needs.

UltraCare policies in Vietnam are insured by Baoviet Insurance Corporation Limited, and reinsured by Aetna Insurance Company Limited, part of Aetna International. You can access our plans by following the links below:

Please read the terms and conditions of the Aetna International website, which may differ from the terms and conditions of www.interglobal.com/vietnam.

You may not be able to access certain secure sites and member pages on the Aetna International website unless you have previously registered for them or hold applicable policies.

To continue, please close this message or navigate using the links above.

Close