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CNMI Government Sponsored Health Plans Open Enrollment 2021

Monday, November 16 through Friday, December 18

Be sure to check back often for updates to our Open Enrollment resources!

To ensure the safety of our colleagues and our members, our local partner Pacifica Insurance Underwriters, Inc. located in the Joeten Shopping Center will be supporting our members by phone. Support will only be provided in-person by appointment only. Your health and safety is our number one priority. For assistance, please contact Pacifica at 670-234-6267 or Aetna Member Services 800-231-7729.

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What you need to know for Open Enrollment 2021

Open Enrollment takes place from Monday, November 16 through Friday, December 18. The health and island safety of the CNMI is our top priority. Therefore, Open Enrollment will be administered virtually for the 2021 Plan Year, effective January 1, 2021. But don’t worry, our we're still here to help.

Check out our robust document library at the bottom of this page to review important materials, including a digital copy of your Open Enrollment brochure, Enrollment Form and more.

  • Upon reviewing your plan options, if you’re satisfied with your current plan and coverage, you DO NOT need to take any further action. Your current benefits will be rolled over into the new plan year and you’ll continue to use your current Member ID card. It’s that easy!
  • If you’d like to elect a change to your current benefits or enroll for the first time, keep reading to learn more. 

Steps for making plan changes or electing new benefits during OE 2021

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Your Open Enrollment documents library

Click on the materials linked below to learn more about Open Enrollment, your plan options, and wellbeing benefits for 2021 Plan Year.

Open Enrollment brochure

Enrollment form

Affidavit of domestic partnership

Active Employee memo and rates

Retiree memo and rates

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Have questions?

Reach us locally, Monday - Friday 8am-5pm for telephonic support: 670-234-6267.

You may also contact our Member Service Center 24/7 at 800-231-7729.

As an Aetna International member, we’ll help make your life a little easier

You’re busy. Managing your health and well-being needs to be simple. Registering for Health Hub, your secure member website, puts you one click away from the health care tools you need most. From your member website you can:

Search for doctors and hospitals (including walk-in clinics and urgent care centers in the U.S.)

Track and submit your claims

View your member ID card

Access health and wellness programs and discounts

Go to Aetna.com and click on “Login” to register for Health Hub now.

Because we’re backed by CVS Health, you will be able to take advantage of more resources, more innovation, more integrated care, lower costs and greater convenience than ever before.

Thank you again for the trust you’ve put in us. We’re pleased to have you as a member of the Aetna family and look forward to helping you reach your best health.

Contact

Helpline services

24/7 customer service
Toll free: 800-231-7729
Direct or collect: 813-775-0190

Location

Pacifica Insurance Underwriters, Inc.
Joeten Shopping Center
Insatto Street,
Susupe, Saipan, 96950 

Monday - Friday, 8AM-5PM

AetnaTM is a trademark of Aetna Inc. and is protected throughout the world by trademark registrations and treaties.

Aetna does not provide care or guarantee access to health services. Not all health services are covered, and coverage is subject to applicable laws and regulations, including economic and trade sanctions. Health information programs provide general health information and are not a substitute for diagnosis or treatment by a health care professional. See plan documents for a complete description of benefits, exclusions, limitations and conditions of coverage. Information is believed to be accurate as of the production date; however, it is subject to change. For more information, refer to www.aetnainternational.com.

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Links to various non-Aetna sites are provided for your convenience only. Aetna Inc. and its subsidiary companies are not responsible or liable for the content, accuracy, or privacy practices of linked sites, or for products or services described on these sites.

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You have been redirected to an Aetna International site. InterGlobal is now part of Aetna, one of the largest and most innovative providers of international medical insurance. We have combined our businesses to create one market-leading health care benefits company. This means we can better serve people who depend on Aetna International and InterGlobal to meet their health and wellness needs.

UltraCare policies in Thailand are insured by Safety Insurance plc and reinsured by Aetna Insurance Company Limited, part of Aetna International. You can access our plans by following the links below:

Please read the terms and conditions of the Aetna International website, which may differ from the terms and conditions of www.interglobal.com/thailand.

You may not be able to access certain secure sites and member pages on the Aetna International website unless you have previously registered for them or hold applicable policies.

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You have been redirected to an Aetna International site. InterGlobal is now part of Aetna, one of the largest and most innovative providers of international medical insurance. We have combined our businesses to create one market-leading health care benefits company. This means we can better serve people who depend on Aetna International and InterGlobal to meet their health and wellness needs.

UltraCare policies in Vietnam are insured by Baoviet Insurance Corporation Limited, and reinsured by Aetna Insurance Company Limited, part of Aetna International. You can access our plans by following the links below:

Please read the terms and conditions of the Aetna International website, which may differ from the terms and conditions of www.interglobal.com/vietnam.

You may not be able to access certain secure sites and member pages on the Aetna International website unless you have previously registered for them or hold applicable policies.

To continue, please close this message or navigate using the links above.

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Current office hours
For everyone’s safety during the COVID-19 pandemic, our office is currently closed to in-person, walk-in traffic.


To contact our local staff, call 671-472-3862 or email GovGuamServices@aetna.com from 8AM—5PM (Monday—Thursday), 9AM—5PM (Friday).

If you missed Open Enrollment, please contact your HR representative immediately.