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Download the Qured App to access vHealth at Home today
‘vHealth at Home’: a new service for our members in London zones 1 - 4
‘vHealth at Home’ eases access to primary health care for members visiting, living or working in London zones 1 – 4 enabling them to book in-person doctor or physiotherapy consultations at a location of their choice, such as their home, workplace or hotel.
During working hours (8am to 10pm), a GP or physiotherapist could be at your door within four hours of booking — and often quicker.
Delivered by Qured, a revolutionary health care company specialising in delivering primary care doctors where needed, the ‘vHealth at Home’ service will be available seven days a week, 365 days a year.
If bringing a GP or physiotherapist on-site is more convenient for your employees, ‘vHealth at Home’ can also provide discounted health care events, including check-ups and consultations, at your office. Click here for more details around the services and costs of these corporate clinics, or email hello@qured.com for more information.
Three ways to book:
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Appointments can be booked the same day or next day using the Qured website or app and up to 8 days in advance via the app or by phone. For GP appointments and during working hours, the assigned doctor will phone within 10 minutes for an initial assessment, to provide reassurance and ensure it is not a case for emergency services.
During the appointment, the visiting primary care doctor will be able to provide everything you’d expect from your regular GP consultation. Doctors will be both GMC-registered and NHS-trained and be able to assess and treat minor illness and injuries, provide prescriptions and sick notes, take blood draws and make referrals when appropriate.
Being able to have a fully qualified GP or physiotherapist come to you and consult face-to-face addresses a well-documented gap in the current marketplace. A recent survey revealed that two in five employees are worried about their long-term health but haven’t had a health check in the last year, and almost a quarter (23%) cite a lack of time as the reason. There has also been a 15% increase year-on-year in patients waiting a month for a GP appointment.
‘vHealth at Home’ is redeemable against outpatient benefits.
To find out more, please watch this short video, contact your Account Manager or email: EMEA_Marketing@aetna.com.
Combining face-to-face contact with time-saving capabilities, vHealth at Home complements our existing vHealth proposition perfectly, extending our commitment to providing our members with the care they need, where and when they need it.
Aetna members whose plans include outpatient benefits, and who have not exceeded their benefit limit, can access this service at no cost due to Aetna’s direct billing arrangement with Qured (although the cost will be counted against their benefit limit as normal). Aetna members whose plans do not include outpatient benefits, or who have exceeded their outpatient benefit limits, are required to pay for the Qured service immediately after each consultation. In the event that Qured does not become aware of a member’s ineligibility until after the consultation has taken place, Qured reserves the right to invoice members for the relevant cost.
Aetna members whose plans do not include outpatient benefits, can still access vHealth at Home at an Aetna only discounted rate. These members will be required to pay Qured directly for this service, immediately after each consultation.
Doctor appointments: £85 per consultation and include sicknotes, referral letters prescriptions and blood draws, if required. Any laboratory tests (including blood testing) required from blood draws will be subject to an additional fee which will be discussed with the member prior to any procedure being undertaken.
Physiotherapy appointment: £75 per consultation and include sicknotes, referral letters and prescriptions if required.
Any questions?
Contact your Account Manager
Alternatively, email us at
EMEA_Marketing@aetna.com
Privacy Statement
Aetna has partnered with Qured to provide the ‘vHealth at Home’ service. When you use the service, Aetna will share some personal data with Qured in order for eligibility checks to be completed. For further information on how your personal data is processed by Aetna, please follow the link for the Aetna Privacy Notice. To see how Qured will process your personal data, please follow this link for the Qured Privacy Notice.
