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Business etiquette in Hong Kong

Business culture in Hong Kong remains more formal than in many other parts of the world. Understanding and respecting local customs is essential for building successful professional relationships¹.

 

First Impressions and Meetings

First impressions are crucial. Business meetings are often scheduled two to three months in advance, and it’s important to avoid arranging meetings during major holidays such as Chinese New Year, which typically falls in late January or February². Mastering business card etiquette is also vital: always present and receive business cards with both hands, and ensure your card is in pristine condition. Having one side of your card translated into Cantonese is considered respectful³.

 

If you know any Cantonese or Mandarin, begin your greeting in that language—even if the rest of the conversation is in English. Cantonese is more widely spoken in Hong Kong, and such gestures are appreciated².

 

Names and Hierarchy

Getting your host’s name right is important. Traditionally, Chinese names begin with the family name, followed by the given name. Many professionals will offer a Westernized name for convenience; follow their lead. Business hierarchy is strictly observed, so junior team members should defer to senior colleagues during meetings³.

 

Saving Face and Respect

The concept of “saving face” is central to Hong Kong’s business etiquette. Avoid public criticism or confrontation, as maintaining harmony and respect is paramount. Initial meetings often focus on small talk to establish trust. A light handshake, sometimes accompanied by a slight bow and lowered eyes, is customary. Silence during conversations is not unusual and does not necessarily indicate dissatisfaction².

 

Dress Code and Colors

Business attire is conservative: dark suits with light-colored shirts are standard. Red is considered a lucky color, while white is associated with mourning. If unsure about appropriate colors, ask a local colleague for advice³.

 

Observing Local Traditions

Punctuality is expected, and lateness should be communicated in advance. Negotiations may take time, and contracts are sometimes signed on astrologically auspicious dates. The art of haggling is respected, and patience is valued. Always read a counterpart’s business card before putting it away, and ensure your own cards are immaculate and feature your job title. Gold embossing is considered auspicious³.

 
  1. “Hong Kong Business Etiquette,” Expatica, https://www.expatica.com/hk/employment/employment-basics/business-etiquette-in-hong-kong-71236/, accessed January 9, 2026.
  2. “Business Culture in Hong Kong,” World Business Culture, https://www.worldbusinessculture.com/country-profiles/hong-kong/, accessed January 9, 2026.
  3. “Hong Kong Business Etiquette and Protocol,” Kwintessential, https://www.kwintessential.co.uk/resources/guides/guide-to-hong-kong-etiquette-customs-culture-business/, accessed January 9, 2026.

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