Your secure home base to manage your plan and your health
Your secure member website gives you easy access to a world of useful tools. Use it to:
- View and manage claims
- Access policy information
- Find hospitals and healthcare providers
- Find travel safety and security information
Support for you and your family
Our easy-to-access member services include a 24-hour service center and help to coordinate your care.
You can find specific plan information, forms and other documents for various plans.
Virtual benefit assistant
Nick, our virtual benefits assistant, helps navigate international healthcare. Making a claim, finding a provider, or learning about your plan has never been easier.
Plan information at your fingertips
No matter where you are, you want easy access to your health information and member tools. Your Aetna Mobile Assistant lets you view your plan information, find a doctor and even submit a claim.