Mobile Tools for Mobile People

Mobile tools at your fingertips

We help to make it easier to take care of life on the go through our easy-to-use mobile applications. They include:

International Mobile Assistant

This app offers the most important features of the secure member website at your fingertips. You can use it to:

  • Look for a doctor
  • Make an appointment
  • Submit and track claims
  • Access your member account
  • Confirm the specifics of your policy
  • Find and download important forms

Users with iOS devices can watch a quick demonstration to learn how to get the most out of this app.

Provider directories

Download our location-specific provider directories when you're in Wi-Fi range. When you're working in a remote location and don't have Internet access, you can use them offline at any time; once you're back in range, the information will automatically be updated.

With each provider directory app, you can:

  • Search for a doctor, hospital or specialist by city, country or specialisation
  • Access provider details, including location complete with map and driving directions
  • Schedule provider appointments and set up reminders
  • Get helpful tips on what to do before and on the day of your appointment
  • Add providers to your favourites list for quicker access

Get started today

  1. Search "Aetna International" in the iTunes or Google Play store to download our free apps.
  2. Log in to the app using the same user name and password you use for your secure member website.
  3. If you haven't yet registered for your secure member website, it only takes a minute; just go to the home page and click on "Member" under the "Secure Log-in" heading on the right-hand side and follow the instructions.

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You have been redirected to an Aetna International site. InterGlobal is now part of Aetna, one of the largest and most innovative providers of international medical insurance. We have combined our businesses to create one market-leading health care benefits company. This means we can better serve people who depend on Aetna International and InterGlobal to meet their health and wellness needs.

UltraCare policies in Thailand are insured by Safety Insurance plc and reinsured by Aetna Insurance Company Limited, part of Aetna International. You can access our plans by following the links below:

Please read the terms and conditions of the Aetna International website, which may differ from the terms and conditions of www.interglobal.com/thailand.

You may not be able to access certain secure sites and member pages on the Aetna International website unless you have previously registered for them or hold applicable policies.

To continue, please close this message or navigate using the links above.

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You have been redirected to an Aetna International site. InterGlobal is now part of Aetna, one of the largest and most innovative providers of international medical insurance. We have combined our businesses to create one market-leading health care benefits company. This means we can better serve people who depend on Aetna International and InterGlobal to meet their health and wellness needs.

UltraCare policies in Vietnam are insured by Baoviet Insurance Corporation Limited, and reinsured by Aetna Insurance Company Limited, part of Aetna International. You can access our plans by following the links below:

Please read the terms and conditions of the Aetna International website, which may differ from the terms and conditions of www.interglobal.com/vietnam.

You may not be able to access certain secure sites and member pages on the Aetna International website unless you have previously registered for them or hold applicable policies.

To continue, please close this message or navigate using the links above.

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