Plan for Your Trip
Pre-trip consultation, planning and support
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Pre-trip planningConsultation, planning and support services
At Aetna International, we offer more than just health insurance benefits. You can also turn to us for resources that help make navigating your time away easier on you and your family.
- Get started by contacting member services and ask to speak with our International Care Management team about pre-trip planning.
- View the pre-trip planning checklist for tips and resources
For benefit inquiries and non-health related questions, please contact member services by calling the number on the back of your ID card.
- Get started by contacting member services and ask to speak with our International Care Management team about pre-trip planning.
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Speak to our care management team about pre-trip planning
Connect with us by calling the number on the back of your member ID card and ask to speak with our care management team or email us at AetnaInternationalCaseManagement@aetna.com and we’ll reach out to you about pre-trip planning! Even if you aren't fully enrolled yet, our team is still here to help you with your pre-trip planning.
For any benefit or non-health related questions, please contact member services by calling the number of the back of your ID card. -
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Before you travel
In additional to having a pre-trip planning consultation with our International Care Management team, there's more you can do to prepare for your travel. Here are a few important things you can do to get ready:
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Get access to your health care coverage and well-being benefits
- Register for your member website by visiting AetnaInternational.com
- Download your digital member ID card
- Add your emergency contact information
- Review your coverage and well-being benefits
- Discover our country-specific destination guides
- Search for health care providers worldwide
Enjoy instant mobile access to health care and claims tools on-the-go
Download the Aetna® mobile app that’s right for you:
- Outside the U.S. use the International Mobile app
(App Store or Google Play) - In the U.S. use the Aetna HealthSM app
(App Store or Google Play)
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Get travel alerts and reports, security advice and crisis support
- Go to crisis24horizon.com/Aetna to register for global safery and security assiatnace services
- Set up and activate your account with plan number: AETNAINTL
- Relax, knowing you’ll receive up-to-the minute information
International Care Management program
- Guidance to keep you healthy and informed.
Email us and we’ll reach out to you to speak about our pre-trip planning program - Prepare a list of health needs or questions you have to discuss with the care management team
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You have been redirected to an Aetna International site. InterGlobal is now part of Aetna, one of the largest and most innovative providers of international medical insurance. We have combined our businesses to create one market-leading health care benefits company. This means we can better serve people who depend on Aetna International and InterGlobal to meet their health and wellness needs.
Please read the terms and conditions of the Aetna International website, which may differ from the terms and conditions of www.interglobalpmi.com.
You may not be able to access certain secure sites and member pages on the Aetna International website unless you have previously registered for them or hold applicable policies.
To continue, please close this message or navigate using the links above.
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You have been redirected to an Aetna International site. InterGlobal is now part of Aetna, one of the largest and most innovative providers of international medical insurance. We have combined our businesses to create one market-leading health care benefits company. This means we can better serve people who depend on Aetna International and InterGlobal to meet their health and wellness needs.
UltraCare policies in Thailand are insured by Safety Insurance plc and reinsured by Aetna Insurance Company Limited, part of Aetna International. You can access our plans by following the links below:
Please read the terms and conditions of the Aetna International website, which may differ from the terms and conditions of www.interglobal.com/thailand.
You may not be able to access certain secure sites and member pages on the Aetna International website unless you have previously registered for them or hold applicable policies.
To continue, please close this message or navigate using the links above.
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||
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You have been redirected to an Aetna International site. InterGlobal is now part of Aetna, one of the largest and most innovative providers of international medical insurance. We have combined our businesses to create one market-leading health care benefits company. This means we can better serve people who depend on Aetna International and InterGlobal to meet their health and wellness needs.
UltraCare policies in Vietnam are insured by Baoviet Insurance Corporation Limited, and reinsured by Aetna Insurance Company Limited, part of Aetna International. You can access our plans by following the links below:
Please read the terms and conditions of the Aetna International website, which may differ from the terms and conditions of www.interglobal.com/vietnam.
You may not be able to access certain secure sites and member pages on the Aetna International website unless you have previously registered for them or hold applicable policies.
To continue, please close this message or navigate using the links above.