We make your job easier
Aetna International is committed to building strong partnerships with health care providers around the world to provide a first-class level of service to our international base of members. We are one of the industry's largest and most prominent international health benefits providers, supporting more than 650,000 members worldwide from offices throughout the United States, Europe, Asia and the Middle East.
Our dedicated network management team works with our customers and other partners to identify the top expatriate destinations throughout the world in order to develop direct settlement arrangements with high-quality health care providers. Direct settlement arrangements allow these health care providers to accept payments directly from us so our members can better manage their out-of-pocket expenses and concentrate on their health care and well-being.
Network benefits include:
- Letters of authorization/guarantee of payments prior to hospital admission and/or procedure
- Easy claim submission process via email or online through the secured provider portal
- Prompt payment in multiple currencies
- Adding your medical facility to the Aetna International secure member website in our online provider directory: a profile of your facility, including any information you provide such as services available, statistics or awards
- Secured provider portal of online services including
- Claim review and status for all Aetna International members and plans
- Claim upload for payment processing
- Explanation of Benefits (EOB) search and print
- Verification of member eligibility