Introducing Aetna Well-being: Making well-being more accessible for our members

Refreshed resources, professional services, special offers and more

Aetna Well-being on Health Hub now offers our Rest of World members* registered for the secure member website a faster, easier way to access our well-being resources, which are arranged in four easy-to-navigate categories. And Aetna Well-being makes it simple for our members to get to self-help tools and professional services to help improve their overall well-being.

Introducing Aetna Well-being on Health Hub

At Aetna, we’re committed to helping our members balance the demands of work, life and personal issues, and supporting them on their journey to better health. To do this effectively, we want to make sure members are clear about what we offer and how to easily access everything they might need. That’s why we’re introducing a refreshed, comprehensive menu of well-being resources — all available as part of the health benefits our members already have with us.

A new way to navigate well-being

Aetna Well-being is positioned prominently within Health Hub — our secure member website — and offers our members a faster, easier way to access our well-being resources, which are arranged in four easy-to-navigate categories. And Aetna Well-being makes it simple to get to the self-help tools and professional services our members can use to improve their overall well-being:

• Mind — Support for mental health and emotional well-being
• Body — Resources to help maintain physical health
• Living and working abroad — Help making informed decisions while adjusting to a new working environment and living in away from home
• Member offers — Specially selected offers on great health and wellness apps and services

What is well-being, really?

We hear so much talk about well-being these days. But, what is well-being? Is it reaching your best physical health? Is it having a sense of purpose and feeling emotionally healthy? Is it feeling connected to a community? The truth is: it’s all of the above.

Well-being is the daily process of making choices that lead us toward a healthier, happier and more fulfilling life.

As part of a multi-year research collaboration with faculty at Harvard T.H. Chan School of Public Health, Aetna defines the six dimensions of well-being¹ as:

• Physical health — Taking care of your body and being able to carry out the important tasks in life, now and into the future
• Emotional health — Being satisfied with life, having good mental health and being able to deal with difficult emotions
• Financial security — Feeling good about your current and future finances without worrying too much about making ends meet
• Social connectedness — Having close, meaningful and supportive relationships, and feeling like you’re part of a community
• Character strengths — Feeling consistent thoughts and taking actions that contribute to the good of yourself and others
• Purpose — Having a sense of meaning in life and pursuing what’s most important to you

Here are some ways in which we’re helping our members on their personal path to achieving balance across Aetna’s six dimensions of well-being:

Mind — Support for mental health and emotional well-being

• Self-help tools: A health and wellness library of materials to browse articles, watch webinars and get valuable offers to help emotional and mental well-being.
• Professional services: Convenient access to confidential coaching and counselling programmes, by phone or face-to-face*. Members speak with one of our clinicians who will help them determine the best route for therapy as part of our comprehensive Employee Assistance Program.
• Member offers: Harness highly interactive, personalised online tools that empower you to address depression, anxiety, stress, substance use, chronic pain and sleep challenges.

Body — Resources to help maintain physical health

• Self-help tools: Tools and resources to help you increase your fitness levels and prevent disease.
• Professional services: One-on-one telephone-based care between the member and a Care and Response Excellence (CARE) team clinician to help them address any chronic or acute health conditions. Confidential, comprehensive care between the member and a nurse, built right into their benefits plan.
• Fast, face-to-face access to locally licensed, internationally accredited doctors through your computer or smartphone, with vHealth any time you need it.*
• Member offers: Get up to 25% off ClassPass membership. With ClassPass you can work out at any gym, try any workout and do it all with one app. Cycling, strength training, yoga — try them all! Choose any class, anywhere, with one flexible membership.

Living and working abroad — Help making informed decisions while adjusting to a new working environment and living away from home

• Self-help tools: A library of resources, including destination guides for dozens of countries – everything you need to know before moving abroad. From local culture and business etiquette, to finding a home, making sure you can access the health care support you may need, and more.
• Professional services: Guidance and assistance with life’s challenges when living and working abroad, such as: Easy access to high-quality, lower-cost medications, financial and legal guidance, professional advice on managing a work team, and access to security advice and assistance, like global security alerts, briefings and more.

Member Offers — Specially selected offers on great health and wellness apps and services

Our commitment to supporting you in your well-being includes bring you valuable and carefully chosen offers on leading mind and body apps and services.

Current offers include:

Mind:

• myStrength: a digital behavioral health platform that provides evidence-based and clinically reviewed e-learning tools and resources to help you improve your emotional health. Free
• Peak: reach your full potential with games for your brain. 40% off Peak Pro subscription

Body:

• SmokeFree: break your smoking habit and start feeling better today! 20% off

* Rest of World members with access to the Neuron portal will not currently be able to view or access Aetna Well-being. Americas members with access to the Health Hub and Navigator will not currently be able to view or access Aetna Well-being. Aetna members with policy cover that includes employee assistance program (EAP) services will be able to access EAP through the normal channels. For more information, please read this guide.

**subject to your plan eligibility

For more information, please contact your regional sales or account manager.