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Welcome to all our GE Globally Mobile Employees (GMEs)
The information on this page is aimed at GE Globally Mobile Employee (GME)
enrolled in GE Global Health Plan through Aetna International.
Are you a U.S. GE employee?
U.S. GE employees enrolled in an Aetna health care plan can choose a primary health care physician, find a specialist, or locate a specific medical facility in our U.S based network. To search our Directory of Health Care Professionals, click here
Handy online and mobile tools
Using Health Hub — our industry-leading secure member website at aetnainternational.com that’s optimized to work equally well on mobile phones, tablets and other devices — you can:
- Find nearby doctors and hospitals when traveling
- Submit claims faster and easier
- Browse a library of health and wellness topics
- Take their health assessment to determine their current state of health
- Access their health care plan documents
Health Hub also lets you access aetna.com without a separate sign-in so you can:
- Find U.S. doctors, hospitals and walk-in clinics
- Track their claims status
- Access their digital Member ID Card
- Estimate out-of-pocket costs
- Compare costs and quality of area hospitals, medical procedures and prescriptions
- Take advantage of a whole host of health and wellness programs
Other available services
Care Management Team
Our Care and Response Excellence (CARE) team of clinicians is your employees’ single point of contact from a trusted partner. We’ll help them make the right connections at all stages of their health and wellness journey, including:
- Providing case management and disease management
- Finding doctors, health care facilities and equipment
- Coordinating any routine and urgent care
- Advocating for them and identifying gaps in care
- Helping them get medications
- Seeking second opinions when advisable
- Offering pre-trip planning when off-island care is needed
Employee Assistance Program (IEAP)
Life is full of challenges. Our Employee Assistance Program (EAP) helps your workforce balance the demands of work, life and personal issues. Whether it’s finding balance between work and life, dealing with the loss of a loved one, living with anxiety or depression, or parenting advice, EAP offers your employees free, confidential support delivered by qualified counselors.
- Up to five free counselling sessions per concern, per year
- Multilingual, 24/7, worldwide support
- Telephone support from behavioral health experts
- In-person sessions for members on select plans
- Referral to legal and financial resources
To access the Employee Assistance Program, members may download the iConnectYou app and enter the relevant country code or call the number on the back of their Member ID card.
The Employee Assistance Program Member Guide also provides additional service information and a list of iConnectYou country passcodes for reference.
Informed Health® Line 24-hour access
When in the United States, your employees and their covered family members can save time, money and a trip to the emergency room by using our Informed Health Line — and it’s only a phone call or click away at no extra cost. Registered nurses help members:
- Get their medical questions answered
- Find out more about a test or procedure
- Prepare for a doctor’s appointment
- Better understand health conditions
Member resources
Please visit gemoves.com > Mobility Services > Assignment Benefits > Global Health to download your handbook.
GE Global Health Plan
Claim Form
Recurring Reimbursement Election Form
Contact us
Questions about your healthcare benefits? We're ready to help!
- International Toll Free: 1-877-677-7470
- Collect: 1-813-775-0196
- Via e-mail by filling out and submitting this secure 'Contact us' form
- Stay connected
Claims address:
P.O. Box 981543
El Paso, TX 79998-1543
USA
