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Muscle matters support resources

Helping the prevention, intervention, and management of musculoskeletal (MSK) disorders

Musculoskeletal disorders (MSDs) and conditions are among the top five health conditions that drive costs for employers. Employers need to consider thoughtful intervention and to make a concerted effort to inform, inspire and support people towards making healthier choices.

This page also includes the tools and resources available to Aetna International members – providing support no matter what your health and wellness circumstances and whether you would prefer self-help or professional services.

At Aetna International, we’re committed to helping people on their path to better heath. Together, we can make a difference in addressing pervasive musculoskeletal issues.

Confidential employee assistance: your on-demand support for work-life challenges

Female doctor showing medication to a female patient Female doctor showing medication to a female patient

Professional services: One-nurse-one-member support

One-on-one telephone-based care between you and a Care and Response Excellence (CARE) team clinician to help you address any chronic and acute health conditions. Confidential, comprehensive care between you and a nurse, built right into your benefits plan.

Register or login to the Health Hub to contact the CARE team

Female doctor giving a video consult to a patient from a laptop. Female doctor giving a video consult to a patient from a laptop.

Professional services: Convenient access to primary care with vHealth

With virtual care comes the ability to consult with a doctor from anywhere in the world, providing individuals and families with convenient access to quality health care. Available to eligible members.

Learn more about vHealth, our virtual care app

Product shot of mobiles phones showing features of Kaia app Product shot of mobiles phones showing features of Kaia app

Self-help: Kaia — Exercises for neck or back pain

If you struggle with back or neck pain, the Kaia app may be just what you need. Curated by leading pain treatment experts and customised to your specific needs, the Kaia app can show you how to correctly perform therapeutic exercises known to provide pain relief.

Find out more about Kaia here or log in to the Health Hub

Mystrength product shot Mystrength product shot

Self-help: myStength — Depression and pain management

myStrength is a highly interactive, personalised online tools help empower you to address depression, anxiety, stress, substance use, chronic pain and sleep challenges.

Find out more about myStrength here or log in to the Health Hub

Calm female relaxing in office chair with her eyes closed Calm female relaxing in office chair with her eyes closed

Self-help: Behavioural and lifestyle changes

Life Coaching -- Personal growth, positive change, improved performance at work — these are just a few of the reasons to check out our Life Coaching programme, a particularly useful resources when in a foreign environment.

Find out more about Life Coaching by logging in to the Health Hub

ClassPass product shot showing gym equipment and logo atop table ClassPass product shot showing gym equipment and logo atop table

Self-help: ClassPass — Building muscle strength and overall fitness

ClassPass -- Committing to a gym, fitness centre or studio can be hard. With ClassPass you can work out at any gym, try any workout and do it all with one app. Cycling, strength training, yoga — try them all! Choose any class, anywhere, with one flexible membership.

Find out more about ClassPass here or log in to the Health Hub

For more information on international health care for you and your family, contact one of our expert sales consultants.
Are you an employer with international employees? Find out more about how we can support your teams with our range of benefits, including international private medical insurance (iPMI).

* Aetna International's employee assistance services are standard to Aetna Summit plans 2500, 4000, 5000 and 5000+. Programme delivery methods may vary by plan or region. Please contact your account manager or plan sponsor for more information. For members with other plans, such as Aetna Pioneer, assistance services are available as optional buy up benefits.

Additional Source:

1 https://www.theguardian.com/society/2019/jun/03/mental-illness-is-there-really-a-global-epidemic

 

AetnaTM is a trademark of Aetna Inc. and is protected throughout the world by trademark registrations and treaties.

Aetna International's employee assistance services are standard to Aetna Summit plans 2500, 4000, 5000 and 5000+. Programme delivery methods may vary by plan or region. Please contact your account manager or plan sponsor for more information. For members with other plans, such as Aetna Pioneer, assistance services are available as optional buy up benefits.
vHealth by Aetna is currently available to eligible members in a number of countries around the world including India, Asia Pacific, UAE and UK.

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You have been redirected to an Aetna International site. InterGlobal is now part of Aetna, one of the largest and most innovative providers of international medical insurance. We have combined our businesses to create one market-leading health care benefits company. This means we can better serve people who depend on Aetna International and InterGlobal to meet their health and wellness needs.

UltraCare policies in Thailand are insured by Safety Insurance plc and reinsured by Aetna Insurance Company Limited, part of Aetna International. You can access our plans by following the links below:

Please read the terms and conditions of the Aetna International website, which may differ from the terms and conditions of www.interglobal.com/thailand.

You may not be able to access certain secure sites and member pages on the Aetna International website unless you have previously registered for them or hold applicable policies.

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You have been redirected to an Aetna International site. InterGlobal is now part of Aetna, one of the largest and most innovative providers of international medical insurance. We have combined our businesses to create one market-leading health care benefits company. This means we can better serve people who depend on Aetna International and InterGlobal to meet their health and wellness needs.

UltraCare policies in Vietnam are insured by Baoviet Insurance Corporation Limited, and reinsured by Aetna Insurance Company Limited, part of Aetna International. You can access our plans by following the links below:

Please read the terms and conditions of the Aetna International website, which may differ from the terms and conditions of www.interglobal.com/vietnam.

You may not be able to access certain secure sites and member pages on the Aetna International website unless you have previously registered for them or hold applicable policies.

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For everyone’s safety during the COVID-19 pandemic, our office is currently closed to in-person, walk-in traffic.


To contact our local staff, call 671-472-3862 or email GovGuamServices@aetna.com from 8AM—5PM (Monday—Thursday), 9AM—5PM (Friday).

If you missed Open Enrollment, please contact your HR representative immediately.