Travelling Asian couple on sand dune

International health insurance

A perfect storm 

A young family living in a foreign country. A new baby with urgent, complex medical needs. A mother of four trying to negotiate an unfamiliar health care system in a different language with her husband thousands of miles away on assignment. A perfect storm requiring just the right lifeboat.

Read their story

Right care, right place 

What do you do when you’re far from home and need an operation that can’t be performed where you are? South Korean native Jaegu found out while living in Indonesia on a work assignment.

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Above and beyond care 

As they began preparing a long-term mission to Honduras, Javier and his wife, Daniela, thought all they needed from Aetna International was an answer to a few quick medical questions. They ended up getting a lot more than they expected — opening their eyes to how a bit of careful planning can help ease a stressful international move.

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Unexpected crisis, unfamiliar place 

Manish was far too young to be struck by a brain stroke. Yet there he was, an Indian citizen working in Bangkok away from his family, when the unexpected happened. Find out how Manish’s family got the clinical and emotional support needed at the time, and in the eight months that followed.   

Read about Manish's recovery

Virtually by your side 

Anne never saw the car that hit her as she was crossing the street in her wheelchair. And the driver could never have imagined how much behind-the-scenes support would be needed to help restore Anne’s health and quality of life.

Read Anne's story

Support across the ocean  

Linda had travelled halfway around the world with a nonprofit organisation to help improve the planet. But when she faced the prospect of having surgery away from home, she realised she would need some help herself.

Read Linda's story

Aetna International’s CARE team: health care that reaches around the world 

Customer care is a priority for Aetna International, and the care we offer extends beyond the delivery of clinical treatment when someone falls ill while living abroad. Find out how our CARE team works to help our members with their health and wellness needs. 

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Emergency health care: What you need to know 

Access to high quality, reliable health care is one of the most important priorities for people travelling internationally, especially if they’re moving or living overseas with a family. Find out how Aetna International’s CARE team offer support and peace of mind for members while they’re away from home. 

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What brokers gain from Aetna International’s war on health care fraud 

Heath care fraud is one of the most significant financial threats to businesses in the industry. These costs cut directly into the care budgets and can cause premiums to rise. Find out how we fight the fraudsters.  

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Cyber security in the International Private Medical Insurance market: Facing the challenges head on 

Cyber and data security rank top of risk and threat analysis agendas for global governments, policy makers, organisations and institutions. Discover the lengths to which Aetna International goes to help safeguard the data and privacy of its global health care members and clients.   

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Medical crisis: one family's story

Being faced with a medical emergency and receiving the right urgent medical attention is a major concern for people living and working abroad. If they have an accident, or if they fall seriously ill, they need to know they have a private medical insurer that can trigger a rapid response from doctors who have the experience and resources to give them the best available care.

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Tailoring plans for global organisations —the Aetna International approach

International organisations have complex needs when it comes to looking after the health and well-being of their multi-generational, geographically diverse employees. That’s why we work closely with brokers to find flexible private medical insurance solutions to suit their needs.

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You’re in a foreign country, your child is critically ill, what do you do?

International private medical insurance (iPMI) plans aim to give members the peace of mind that there’s always someone there to call on, whatever happens. Find out how we supported this family in their time of need. 

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4 treatment costs in Dubai

With excellent medical facilities and easy access to care, Dubai is a great option for healthcare. But how do treatment costs measure up?

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Emergency on assignment: surprise diagnosis far from home

People travelling overseas are looking for total peace of mind, wherever they are in the world, and whatever they’re doing. At Aetna International, our iPMI services offer so much more than cover in the event of a medical emergency.

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Crisis management in a military coup: one family’s story

In an increasingly uncertain world, people choosing to live and work abroad need to pay careful consideration to their personal safety.

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Do I really need this procedure? The power of a second opinion

Going under the surgeon’s knife isn’t a decision that’s taken lightly, either by a patient or by the doctors treating them.

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How a single phone call can save a life

When in-house emergency medical support and evacuation prove invaluable for members

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5 ways Aetna International tackles dishonest activity to pass on savings to members

Aetna International aims to protect its members and customers from unnecessary premium increases. This includes taking a strong, tactical approach to cost containment across all our business functions, including the way we tackle wastage and fraud.

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How direct settlement works for individual and group members: FAQ

What is direct settlement? What does preauthorisation mean? Find out how these work at Aetna International, and how they benefit members in this FAQ.

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What is the difference between International Private Medical Insurance (iPMI) and travel insurance?

This article asks and answers: “What is the difference between International Private Medical Insurance and travel insurance?” But, more importantly…“As an expat, why do I need to know?”

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Moratorium and FMU

We take a look at the differences between full medical underwriting (FMU) and moratorium, so that you can make an informed decision about your insurance.

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Regulation and compliance: a global challenge

The regulatory framework for global health care insurance is necessarily complex with countries and regions independently governing how insurance companies must operate within their legislative boundaries.

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Health care collaboration: working with brokers and clients

With workplaces becoming increasingly diverse and complex, insurance brokers and plan sponsors are facing new demands for highly flexible and comprehensive health care benefits.

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My Mozambique medical emergency

Under the guidance of Medical Director, Dr Mitesh Patel, Aetna International’s Care and Response Excellence (CARE) team is responsible for ensuring members faced with a medical crisis get the help they need, almost wherever they are in the world.

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A day in the life…

We spend a day with an air ambulance doctor to uncover a behind-the-scenes look at this high-pressure, fulfilling profession.

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You have been redirected to an Aetna International site. InterGlobal is now part of Aetna, one of the largest and most innovative providers of international medical insurance. We have combined our businesses to create one market-leading health care benefits company. This means we can better serve people who depend on Aetna International and InterGlobal to meet their health and wellness needs.

Please read the terms and conditions of the Aetna International website, which may differ from the terms and conditions of www.interglobalpmi.com.

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You have been redirected to an Aetna International site. InterGlobal is now part of Aetna, one of the largest and most innovative providers of international medical insurance. We have combined our businesses to create one market-leading health care benefits company. This means we can better serve people who depend on Aetna International and InterGlobal to meet their health and wellness needs.

UltraCare policies in Thailand are insured by Safety Insurance plc and reinsured by Aetna Insurance Company Limited, part of Aetna International. You can access our plans by following the links below:

Please read the terms and conditions of the Aetna International website, which may differ from the terms and conditions of www.interglobal.com/thailand.

You may not be able to access certain secure sites and member pages on the Aetna International website unless you have previously registered for them or hold applicable policies.

To continue, please close this message or navigate using the links above.

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You have been redirected to an Aetna International site. InterGlobal is now part of Aetna, one of the largest and most innovative providers of international medical insurance. We have combined our businesses to create one market-leading health care benefits company. This means we can better serve people who depend on Aetna International and InterGlobal to meet their health and wellness needs.

UltraCare policies in Vietnam are insured by Baoviet Insurance Corporation Limited, and reinsured by Aetna Insurance Company Limited, part of Aetna International. You can access our plans by following the links below:

Please read the terms and conditions of the Aetna International website, which may differ from the terms and conditions of www.interglobal.com/vietnam.

You may not be able to access certain secure sites and member pages on the Aetna International website unless you have previously registered for them or hold applicable policies.

To continue, please close this message or navigate using the links above.

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