More than just a medical insurance provider
Aetna International worldwide safety and security services and benefits
Our range of services makes us more than just a medical insurance provider: always with you providing useful advice, valuable information and round-the-clock support, from cultural awareness to emergency evacuation.
Read about our worldwide safety and security services and benefits
How connected care helps people achieve optimum health
Connected care means integrated care – connecting the dots between the patient, their health care providers, including specialists and medical facilities, and the payer, be it an insurance provider or government. Its focus is the best health outcomes for the patient. Find out more about Aetna’s connected care.
Learn about connected care, what it is and how it can help you
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Expat Social Determinants Report 2019: How living abroad impacts employee health and well-being
What are the social determinants of health? How does international relocation affect health and well-being? And what can employers do to help?
Learn about social determinants and how they can affect your health
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The International Workforce Well-Being Survey 2019
We surveyed 2,000 expats of working age to discover what affects their health and well-being while living abroad: stress, language, culture, settling children, health care
Find out what expats said about the impact of relocating on their health and wellness
Aetna International EAP: Our confidential employee assistance services are your on-demand work-life support service
A comprehensive guide to our employee assistance services (including EAP), which can support employees in their work and personal lives. Find out what’s included, how it works and how to access the support available.
Learn all about our Employee Assistance Program with this comprehensive guide
International Assignment Success Toolkit
These free and downloadable resources for employers and employees can help ensure international assignment success.
The Employer’s Guide to Successful International Assignments will help businesses develop and support healthy, happy and productive overseas employees by providing guidance on duty of care, risk assessment, pre-trip planning, wellness solutions and more.
Read the Employer's Guide to Successful International Assignments
The Guide to Expat Life gives employees information on the logistics of moving to six key destinations, including visa requirements, recommended vaccines, how to access health care and advice to help you stay healthy abroad.
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USA, Morocco and Spain: Extra support for a member with breast cancer
How the CARE team supported a U.S. expat with her chronic condition and complications across three continents.
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Rapid evacuation and long-term care — One expat’s road to recovery after a stroke in Antigua
This is the story of Kumar, an Indian national living in Antigua who suffered a life-threatening stroke. Through their international private medical insurance (iPMI), Kumar’s wife was immediately able to contact Aetna International’s CARE team and request emergency medical support.
Read about how we helped Kumar get the emergency medical support he needed
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MS in the U.S.: How one-on-one care helped a Saudi expat with multiple sclerosis
7,000 miles from home, a man with a debilitating disease navigates a complex health care system with the help of his dedicated nurse.
Learn how one of our dedicated nurses helped a member navigate a complex health care scenario
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What is connected care and how will it keep me healthy?
Learn about connected care, a new approach to health care that results in healthy, happy individuals.
Find out what connected care is and how it promotes better health
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Rethinking staff health and retention in Dubai and Abu Dhabi
This article explores how employers in the UAE can embrace health and wellness benefits to ease expat stress and help ensure good employee productivity and retention.
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International health insurance (or iPMI): What businesses get for their money
Aetna International provides health care for more than 800,000 individuals around the world, so we know how much quality health care costs and, why it costs what it does. We're also focused on improving the quality, accessibility and affordability of care.
If you’re a businesses or medical insurance broker, read on for clarity on the cost of iPMI and an explanation of its value to organisations through improved productivity, risk reduction and talent retention.
Learn how International Private Medical Insurance helps expats be more productivity and successful
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Your health data: Sharing and protecting it for good
Access to high quality, reliable health care is a priority no matter where you are in the world, especially if you're moving or living overseas with family. Find out how Aetna International is working to connect individuals to quality, accessible, personalised care and health solutions whether they’re frequently away from home or settling in to a new life abroad.
Find out how Aetna is using data to improve member health and wellness
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The app that puts quality health care at your fingertips
Technology has always played a vital role in health care. With virtual care comes the ability to consult with a doctor from anywhere in the world, providing individuals and families with convenient access to quality health care.
Medical emergency evacuation: life-saving care for mother and baby in Asia Pacific
A mother-to-be develops pre-eclampsia and is flown hundreds of miles for life-saving emergency c-section and the successful delivery of a baby girl.
Read about the emergency airlift that saved one of our member’s and her unborn baby
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The future of fitness: Why employers are turning to professional wearable tech
The next generation of health and wellness wearables is tackling the challenges of big data, actionable strategies and prolonging motivation to support cutting-edge preventative health initiatives. And it seems that employers are the early adopters.
Find out how technology supports employee health and wellness
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How is the rise in medical tourism affecting medical inflation and care quality?
The international private medical insurance (iPMI) market is growing. Medical tourism is just one of the many contributing factors. But what does this mean for health care providers, employers and governments?
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Get real: How virtual reality is transforming health care
With each new generation growing up with an ever-widening range of smart devices, boasting all manner of new applications to help with daily living, it stands to reason that all industries will soon be expected to fully embrace virtual reality (VR) — including health care.
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Why many workers are demanding more flexibility at work
Life doesn’t stop during office hours or adhere to a strict set of rules, which may be why many people are seeking flexibility in their working day. But is it really possible for employees to choose their own working arrangements, and who does it really benefit?
Learn more about the pros and cons of a flexible work environment
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Expat stress on assignment: How to help employees manage it
What’s one of the top reasons expatriate assignments fail? Stress. It can take a serious toll on both the assigned employees as well as the family members accompanying them. And that stress can lead to anxiety, depression, alcohol and substance abuse and other negative outlets if not properly managed.
Read more about the impact of stress on expat productivity and what can be done about it
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A perfect storm
A young family living in a foreign country. A new baby with urgent, complex medical needs. A mother of four trying to negotiate an unfamiliar health care system in a different language with her husband thousands of miles away on assignment. A perfect storm requiring just the right lifeboat.
Read how our emergency medical evacuation benefit saved the lives of a young family
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Right care, right place
What do you do when you’re far from home and need an operation that can’t be performed where you are? South Korean native Jaegu found out while living in Indonesia on a work assignment.
Read about how we helped a member needing surgery that couldn’t be performed where he lived
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Above and beyond care
As they began preparing a long-term mission to Honduras, Javier and his wife, Daniela, thought all they needed from Aetna International was an answer to a few quick medical questions. They ended up getting a lot more than they expected — opening their eyes to how a bit of careful planning can help ease a stressful international move.
Find out how our pre-trip planning benefits helped ease a stressful international move
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Cost-efficient global benefit management
How global health insurance can enable cost-efficient global benefit management for businesses
Find out how global health insurance can help control a business’ medical costs
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Expatriate management
A study by people management experts Jaime Bonache and Chris Brewster for the Thunderbird International Business Review on globalisation, expatriates and international management, titled Knowledge Transfer and the Management of Expatriation, has revealed some key insights into the workings of expatriate assignments at large multinational companies.
Find out what a recent study teaches us about international work assignments
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Why do assignments fail and how to avoid it?
While there are clear benefits to relocating staff internationally, there are also risks involved on both sides: not least, the cost. Because foreign assignments are so expensive, companies involved in moving staff around the world are continually looking to find ways of ensuring sure they don’t fail.
Learn how to avoid the risks that can come with relocating staff internationally
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Unexpected crisis, unfamiliar place
Manish was far too young to be struck by a brain stroke. Yet there he was, an Indian citizen working in Bangkok away from his family, when the unexpected happened. Find out how Manish’s family got the clinical and emotional support needed at the time, and in the eight months that followed.
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Virtually by your side
Anne never saw the car that hit her as she was crossing the street in her wheelchair. And the driver could never have imagined how much behind-the-scenes support would be needed to help restore Anne’s health and quality of life.
Read about the support Aetna’s CARE team gave Anne and her loved ones during her rehabilitation
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Support across the ocean
Linda had travelled halfway around the world with a nonprofit organisation to help improve the planet. But when she faced the prospect of having surgery away from home, she realised she would need some help herself.
Find out how Aetna’s single point of contact helped ease Linda’s pain
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Aetna International’s CARE team: health care that reaches around the world
Customer care is a priority for Aetna International, and the care we offer extends beyond the delivery of clinical treatment when someone falls ill while living abroad. Find out how our CARE team works to help our members with their health and wellness needs.
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Emergency health care: What you need to know
Access to high quality, reliable health care is one of the most important priorities for people travelling internationally, especially if they’re moving or living overseas with a family. Find out how Aetna International’s CARE team offer support and peace of mind for members while they’re away from home.
Learn about the importance of high-quality, reliable health care for international travellers
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What brokers gain from Aetna International’s war on health care fraud
Heath care fraud is one of the most significant financial threats to businesses in the industry. These costs cut directly into the care budgets and can cause premiums to rise. Find out how we fight the fraudsters.
Read about how Aetna reduces the cost of health insurance by preventing fraud
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Cyber security in the International Private Medical Insurance market: Facing the challenges head on
Cyber and data security rank top of risk and threat analysis agendas for global governments, policy makers, organisations and institutions. Discover the lengths to which Aetna International goes to help safeguard the data and privacy of its global health care members and clients.
Read more about how Aetna is keeping medical information safe
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Medical crisis: one family's story
Being faced with a medical emergency and receiving the right urgent medical attention is a major concern for people living and working abroad. If they have an accident, or if they fall seriously ill, they need to know they have a private medical insurer that can trigger a rapid response from doctors who have the experience and resources to give them the best available care.
This is why it’s critical to have international private medical insurance
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Tailoring plans for global organisations —the Aetna International approach
International organisations have complex needs when it comes to looking after the health and well-being of their multi-generational, geographically diverse employees. That’s why we work closely with brokers to find flexible private medical insurance solutions to suit their needs.
Learn more about how Aetna tailors plans to fit employers’ specific needs
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You’re in a foreign country, your child is critically ill, what do you do?
International private medical insurance (iPMI) plans aim to give members the peace of mind that there’s always someone there to call on, whatever happens. Find out how we supported this family in their time of need.
Read about how Aetna helped a family get the right care, in the right place, at the right time
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4 treatment costs in Dubai
With excellent medical facilities and easy access to care, Dubai is a great option for healthcare. But how do treatment costs measure up?
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Emergency on assignment: surprise diagnosis far from home
People travelling overseas are looking for total peace of mind, wherever they are in the world, and whatever they’re doing. At Aetna International, our iPMI services offer so much more than cover in the event of a medical emergency.
Read more about Aetna’s end-to-end health and well-being support
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Do I really need this procedure? The power of a second opinion
Going under the surgeon’s knife isn’t a decision that’s taken lightly, either by a patient or by the doctors treating them.
This is one way Aetna helps make sure you’re getting the right care
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How a single phone call can save a life
When in-house emergency medical support and evacuation prove invaluable for members
Read this dramatic story about Aetna’s rapid response to a life-threatening situation
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5 ways Aetna International tackles dishonest activity to pass on savings to members
Aetna International aims to protect its members and customers from unnecessary premium increases. This includes taking a strong, tactical approach to cost containment across all our business functions, including the way we tackle wastage and fraud.
Read more about Aetna’s money-saving approach to tackling health care fraud, waste and abuse
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How direct pay works for individual and group members: FAQ
What is direct pay? What does preauthorisation mean? Find out how these work at Aetna International, and how they benefit members in this FAQ.
Learn about direct pay and how it can benefit employers and their employees
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What is the difference between International Private Medical Insurance (iPMI) and travel insurance?
This article asks and answers: “What is the difference between International Private Medical Insurance and travel insurance?” But, more importantly…“As an expat, why do I need to know?”
Find out why travel insurance may not truly protect you and your family
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Moratorium and FMU
We take a look at the differences between full medical underwriting (FMU) and moratorium, so that you can make an informed decision about your insurance.
Understand the different types of underwriting when buying international health insurance
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Regulation and compliance: a global challenge
The regulatory framework for global health care insurance is necessarily complex with countries and regions independently governing how insurance companies must operate within their legislative boundaries.
Here’s why you need to make sure the insurers you’re using meet all their legal obligations
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My Mozambique medical emergency
Under the guidance of Medical Director, Dr Mitesh Patel, Aetna International’s Care and Response Excellence (CARE) team is responsible for ensuring members faced with a medical crisis get the help they need, almost wherever they are in the world.
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A day in the life…
We spend a day with an air ambulance doctor to uncover a behind-the-scenes look at this high-pressure, fulfilling profession.
Read about the extraordinary life of an air ambulance doctor
